I've eaten there three times. In 1998 DH and I had one of the best meals we've ever eaten there. The food, the service, it was all top notch.
In 1998 we went back woth a group of six, all adults. The food was lackluster, the service was deplorable.
We gave them the benefit of the doubt and thought we had just hit them on a bad night.
We went back in 2001. The food was good, but not what it should have been a those prices, and the service while starting out good (not great, not polished, but good) dissolved to terrible (like in disappeared off the face of the earth) once our entrees were delivered. DS asked for more sauce for his chicken parm (which was served sauceless?), it never arrived. After half an hour of staring at his plate, he asked to be excused so he could go to the BW and buy a hot dog. Drinks went unrefreshed. A few minutes after DS left, she came back, without the sauce. We decided to cut our losses, had the food wrapped and left. She didn't apologize, maybe she was out smoking crack, I don't know. But she only had one other party (of 4, so not huge), and she just seemed to not care, or even realize how poor the service was.
We won't be back.
Anne