RLevy29
Vacation Lover
- Joined
- Aug 14, 2000
- Messages
- 484
We just returned from a 3 night stay at the BCV. We checked in at 9:30 and of course the room was not ready- we certainly didn't expect it to be. The CM told us that we would be called on our cell phone when the room was ready. So off we went to Epcot and strolled around. Then we ate at a few booths at the F&W. Around 1:30 we went shopping for some food and figured that if our room was not ready we would ask a CM if we could store our perishables and then hang out at the pool. Anyway after we shopped,the phone rang and it was a CM telling us our room was ready. We went up to the room and discovered that it was a HA room. Neither one of us wanted to stay in this room. We like having the sink outside the bathroom and the alcove to get ready to go out. We also like having a bathtub. This room just seemed so much smaller than a regular studio. So I called the front desk and informed them that we would like another room. I was told that they were sold out and that there were no other rooms available. I said that we made these reservations 11 months ago and I did not request a HA room. He said it didn't matter when I made my reservation-rooms are not assigned that way. I reminded him that we also checked in early. Anyway after speaking to 2 supervisors a regular studio materialized. I hated being so negative- but we really didn't want to stay in that room. I learned my lesson- all reservations will be a non-HA room unless We are traveling with someone who needs one.