Bad experience with an airport to Disney car service

[GregoryNicolas]

Dina: I too had a positive experience with the company......up until the time I received my statement and saw the charge had been altered. I called the owner and even complimented him thinking it was obviously just a mistake and he would readily correct it. That's why his hostile response was such a surprise to me. Had he agreed to refund the difference, it would have ended right there and none of this would ever be posted. He chose to defend his fraudulent action by personally attacking me and the other members of our group. That is just plain wrong and cannot be tolerated for the benefit of any future customers.

Mrs. Orllana,

I'm calling my credit card company and REFUNDING your $20.00 even though I strongly believe you should have accepted it after I personaly explained why the extra charge which was not excessive in any way. The $20.00 should be back in your account within 72hours (I think that's is approx. how long it takes).

Have a nice day.

Gregory Nicolas.

 

[jeanneg]

This just keeps getting worse. We waited for the driver, not the other way around. Yes, there were 4 stops: 2 at pick-up (for which we paid extra) and one at each Terminal (which no one ever said was an issue)

Mr Nicolas can say whatever he wants from this point on. He knows the truth is exactly as I have stated it. I will not waste any more time trying to defend false accusations.

 

[jeanneg]

I'm calling my credit card company and REFUNDING your $20.00 even though I strongly believe you should have accepted it after I personaly explained why the extra charge which was not excessive in any way. The $20.00 should be back in your account within 72hours (I think that's is approx. how long it takes).

Have a nice day.

Gregory Nicolas.

Thank-you. That is all I ever wanted in the first place. You too have a nice day.

 

[goofy4tink]

The issue has been resolved, I don't think more discussion will serve any purpose.