Background: My wife is a high school teacher. A student hit her parked car while she was inside the school. There were multiple witnesses to the incident and the student told the Principal. The principal paged my wife and got the insurance information from the student.
We filed a claim with our insurance company that evening. They at-fault party never called their insurance company. Since the student was at fault we are not going to take the money from our insurance company because we don't want to pay the $500 deductible so we are waiting for the money from the other insurance company. Our insurance company took over and contacted the other party's insurance company (Liberty Mutual).
Fast forward 1 month. The other party's insurance company has not been able to contact the student or the parents regarding this claim. They are sending a certified letter to the people today but I have a feeling that this is not going to work out in our favor.
What options do we have here. Anyone have any experience regarding this.
Thanks
We filed a claim with our insurance company that evening. They at-fault party never called their insurance company. Since the student was at fault we are not going to take the money from our insurance company because we don't want to pay the $500 deductible so we are waiting for the money from the other insurance company. Our insurance company took over and contacted the other party's insurance company (Liberty Mutual).
Fast forward 1 month. The other party's insurance company has not been able to contact the student or the parents regarding this claim. They are sending a certified letter to the people today but I have a feeling that this is not going to work out in our favor.
What options do we have here. Anyone have any experience regarding this.
Thanks

