Aulani and dvc discount

gwensgoofy

Mouseketeer
Joined
Jan 6, 2008
Messages
238
Just completed a seven day stay at aulani and loved it. We had a weird experience the last few days of our stay however. We stopped each day at the marketplace for newspapers, sunscreen, etc. the first few days we asked about the dvc discount and would have to show our dvc membership card. This was expected, as we have had to show the card at wdw, so we knew we had to have it. However for the last few days, the staff at the marketplace wouldask us for our room key, our dvc card and our id or drivers license. Our room keys had our names and the names matched our dvc member cards, so why the need for drivers license? The staff indicated it was a new policy. Is there a widespread problem with people carrying dvc member cards just to get the small discount? I realize members rent points, but are people also giving others their membersip card as well? One of the joys of disney was not having to carry a wallet. By the way, we werent asked to show id when we checked out and used a credit card to cover room charges. Is this just aulani or a new disney policy?
 
We just returned from 2 stays separate stays at WDW (before and after Christmas) and during both times we had to show our Membership card as well as our License. Looks like it is, for the time being, a company wide policy.
 
I was at Aulani 12/14-22. I was asked to show my membership card and ID when purchasing in the store. I was charging to the room though and not using cash. I didn't find it odd since I was charging to the room, that I showed ID. My inlaws, staying with us on our points, did not receive (or ask for, to be fair) the DVC discount when making purchases, although their room key also indicated DVC. Maybe this new policy is a way to ensure that only the member and not their guests receives the discount?

Oddly, however, I was not asked to show ID when booking a service at the spa. I was using the "free upgrade" in service for DVC members. I offered to show my card, but the CM said it was noted on my room key and account. :confused3 That was on 12/22.
 















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