Aquatica - General Information

Discussion in 'Sea World / Discovery Cove' started by mjhtvchick, Nov 6, 2016.

  1. mjhtvchick

    mjhtvchick DIS Veteran

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    Updated August 26, 2018

    This post provides general information about Aquatica, SeaWorld's Waterpark.

    All prices quoted in this post are subject to change; please check park website for current information.

    Aquatica is located just across the street from SeaWorld on International Drive off the Beachline Expressway (FL 528), 10 minutes south of downtown Orlando and 15 minutes from Orlando International Airport. Click HERE for location and directions.


    GENERAL INFORMATION

    Address & Contact Info
    5800 Water Play Way
    Orlando, FL 32821
    Phone: 1-888-800-5447
    Email: aquatica@seaworld.com
    Website: https://aquaticabyseaworld.com/orlando/

    For a copy of the Park map, click HERE.

    Admission
    Aquatica has a wide variety of ticketing options including individual day tickets, combo tickets (with other SeaWorld parks), annual passes and special discounts for Florida residents.
    Regular priced single-day admission averages at about $55.
    Admission is free for guests 2 years old and younger.
    Click HERE for ticketing.

    Park Hours
    Operating hours are subject to change.
    For the latest park operating updates, please call 1-888-800-5447 or check the online park hours calendar HERE.

    Parking
    Cars & Motorcycles $22
    RVs $25
    Preferred Parking $30
    Premium Parking $35
    Guests with an Aquatica Annual Pass; SeaWorld + Aquatica Annual Pass; SeaWorld + Busch Gardens + Aquatica Annual Pass; or a Florida Platinum Annual Pass receive free general parking.
    Annual Passholders may upgrade to Preferred parking for an additional $8 or to Premium parking for an additional $10.
    Parking passes can be purchased in advance for a small discount HERE.

    Security Procedures
    All bags, backpacks, and packages are subject to inspection prior to entering the park.
    The following items are not permitted to be brought into the park: weapons, glass bottles, cans, any other type of sharp objects, straws, large hard or soft coolers, and any hazardous items or materials.
    Please leave any unnecessary articles secured within your vehicle to expedite your entry into the park.

    Guest Services
    Guest Services is located at the park Main Entrance. Team members can assist you with a wide variety of issues including guides for guests with disabilities, lost and found, general park information and assistance, park policies and ride restrictions
    In addition, diaper-changing and baby-nursing areas, first-aid and a 24-hour ATM may be found on-site.

    Lockers
    Self Service All-Day rental for a small locker is $15 and for a large locker is $20. You use a 4-digit code to access the lockers (no key).
    Three Self Service rental locations are located throughout the park: by IHU Breakaway Falls next to Kata's Kookaburra Cove, near Walkabout Waters across from Adaptations gift shop and at the Main Locker location near the front of the park across from Kiwi Traders gift shop.

    Picnic lockers are available at the front gate and must be rented from a ticket booth. Picnic lockers are also All-Day access and are $10 + a $10 key deposit.

    Attire
    Aquatica is a family experience and asks that appropriate swim attire be worn throughout your visit (i.e., no bathing-suit thongs).
    Children in diapers are required to use waterproof protectors.
    Cotton shorts or shirts, sport shorts, cover ups, loose fitting articles, or similar items are not permitted on body slides.
    Swim wear with buckles, rivets, or any sharp objects are not permitted on body slides.
    Check each ride's entry sign for specific restrictions.

    Towel Rental
    Towels can be rented for a $4 deposit, with $2 refundable on return.

    Swim Masks and Goggles

    Swim goggles are permitted and may be purchased in several of the Aquatica gift shops if you don't have your own.

    Life Vests
    Guests under 48" are required to wear life vests on most attractions. Please see specific ride regulation signs for details.
    Aquatica provides United States Coast Guard (USCG) Type III life vests in a variety of sizes and Type II for infants free of charge throughout the park. Only USCG Type II or III life vests may be worn; floatation devices such as noodles, swimmies, puddle jumpers, in-suit floatation devices, personal swim rings/floats and boogie boards are not permitted.

    Cameras on Rides
    Personal cameras are not permitted on water slides or tube attractions.

    Shopping
    There are a couple of retail locations in the park where you can buy souvenir merchandise, hats, goggles, water shoes, towels, and various sundry items.

    Smoking
    For the comfort and safety of all of guests, smoking (including electronic cigarettes) is only permitted in the park in designated smoking areas. These designated areas are conveniently located throughout the park and are clearly marked on park maps.

    Inclement Weather
    The safety of all guests and team members is Aquatica's top priority. Inclement weather may cause certain rides or areas of the park to temporarily close.

    "Peace of Mind" Hurricane Policy
    In the event a named tropical storm or hurricane approaches Orlando, Tampa, or a guest's hometown, the parks will reschedule or refund any vacation package and/or individual park tickets booked through SeaWorld Vacations, Busch Gardens Vacations, DiscoveryCove.com, SeaWorld.com, Aquatica.com, BuschGardens.com, or the call center. The parks will not apply any cancellation or change fees for this service. For additional information call 407-545-5550.


    GUESTS WITH DISABILITIES

    Accessibility
    Aquatica is committed to providing a comfortable experience for all guests. The wave pool beaches are sand; however, the remainder of the park has paved pathways. All rivers and family attractions have beach entries (no steps). Wheelchair ramps are available at Cutback Cove, Big Surf Shores and Loggerhead Lane. In addition, there is a transfer chair into Roa’s Rapids near the beach entry and a transfer stair near the entrance at Walkabout Waters. The park has five attractions designed with towers that do require stair climbing. The stairs are accessible by current ADA guidelines.

    Service animals are welcome at Aquatica. Service animals are limited to dogs and miniature horses that have been individually trained to do work or perform tasks for the benefit of an individual with a disability. Please be aware that service animals are NOT permitted on any attraction at Aquatica.

    Please download the pdf document for the complete guide.

    Visually Impaired Guests
    Aquatica is happy to provide assistance for visually impaired guests with a minimum of two weeks’ notice. Every effort will be made to provide assistance with less than two weeks’ notice, depending on availability, but as much notice as possible is appreciated. Email aquatica@seaworld.com for reservations. Guests requesting assistance will be contacted prior to their visit. When possible and based on Team Member availability, a guide may be provided for some period of time during your visit.


    UPGRADES AND ADD-ONS

    Loungers & Cabanas
    Wave Pool Loungers - Enjoy a relaxing Wave Pool Lounger with an attached shade top located in an exclusive area centrally located on the sand beach in front of the wave pools. Price starts at $20 per lounger.

    Cutback Cove Cabanas - These cabanas are located in a shaded area near Cutback Cove. Cabanas include 2 loungers, 2 chairs, a locker, a refrigerator and a ceiling fan. The price also includes one towel per guest and 12 bottles of water. Food service is available for an additional charge. Price starts at $49 for up to 4 guests; up to 3 additional guests may be added at $15-$30 per person for a total of 7 guests per cabana.

    Cutback Cove Pool View Cabanas – These cabanas are located in a shaded area with a view of Cutback Cove. Cabanas include 2 loungers, 2 chairs, a locker, a refrigerator and a ceiling fan. The price also includes one towel per guest and 12 bottles of water. Food service is available for an additional charge. Price starts at $69 for up to 4 guests; up to 3 additional guests may be added at $15-$30 per person for a total of 7 guests per cabana.

    Beach Front Cabanas - Enjoy your own private cabana located on the most desirable location in the park. Cabanas include 2 loungers, 2 chairs, a locker, a refrigerator and a ceiling fan. The price also includes one towel per guest and 12 bottles of water. Food service is available for an additional charge. Price starts at $99 for up to 4 guests; up to 3 additional guests may be added at $15-$30 per person for a total of 7 guests per cabana.

    Roa’s Rapids River View Cabanas – These cabanas are located on the island in the middle of Roa’s Rapids with a view of the rapids. Cabanas may be located along the pathway or in the sand; when booking online, if you have a preference for pathway or sand, email Aquatica with your confirmation number and your preference. Cabanas include 2 loungers, 2 chairs, a locker, a refrigerator and a ceiling fan. The price also includes one towel per guest and 12 bottles of water. Food service is available for an additional charge. Price starts at $59 for up to 4 guests; up to 3 additional guests may be added at $15-$30 per person for a total of 7 guests per cabana.

    Roa’s Family Cabana - This is a double cabana centrally located on the island in the middle of Roa’s Rapids with a view of the rapids. This cabana includes 3 loungers, 3 chairs as well as a dining table for six. There is also a locker, a refrigerator and ceiling fans. The price also includes one towel per guest and 12 bottles of water. Food service is available for an additional charge. Price starts at $169 for up to 7 guests per cabana.

    Premium Cabanas - These cabanas are located on the island between the two wave pools. Cabanas include 2 upgraded loungers, 2 upgraded chairs, a locker, a refrigerator and a ceiling fan. The price also includes one towel per guest and 12 bottles of water. Food service is available for an additional charge. Price starts at $99 for up to 4 guests.

    Ultimate Cabana – This double cabana is located on the island between the two wave pools. Cabana includes 4 upgraded loungers, a dining table for six, a couch, coffee table and additional seating. There is also a locker, refrigerator and a ceiling fan. The price also includes one towel per guest and 16 bottles of water. Food service is available for an additional charge. Price starts at $299 for up to 8 guests.

    Cashless Wristband
    With the Cashless Wristband program, there’s no need to worry about carrying cash around all day long. Simply use your credit card to set up a spending account at Guest Relations or the Information & Reservation Counter at the start of your day. You’ll be issued waterproof wristbands that can be used for purchases throughout Aquatica. Your account will automatically settle at the end of the day.

    Quick Queue Unlimited
    With Quick Queue Unlimited, you can skip the regular lines and enjoy unlimited front-of-the line access at Whanau Way, Omaka Rocka, Ihu's Breakaway Falls and Taumata Racer.
    All ride height and safety restrictions apply.
    Available on select dates only.
    Pricing and inventory vary by season, starting at $25. Check specific date for actual price and availability.

    One-Time Quick Queue to Ray Rush
    Valid for one-time front-of-the-line access to Aquatica's newest attraction: Ray Rush.
    All ride height and safety restrictions apply.
    Select dates only.
    Pricing and inventory vary by season, starting at $10. Check specific date for actual price and availability.

    One Day Photokey Access Pass
    Allows you to collect, view & share your in-park photos instantly. After your visit, create custom memorabilia using pictures from your day at Aquatica at seaworld.com/photokey. One day Photokey is $39

    All Upgrades and Add-Ons can be booked/purchased online HERE.


    ATTRACTIONS

    Ride Safety
    Each ride has a posted safety warning sign at the entrance, which may be different for each attraction. Guests should review these safety requirements, based on manufacturer guidelines and park safety protocols.

    Ride Requirements
    Guests must review and comply with requirements posted at each attraction. Those under 48" are required to wear a life vest and must be accompanied by a supervising companion. Guests who wish to have their height checked at the concierge cabana will then be issued a colored wristband to help identify which attractions are accessible based on their height.

    Rides
    Dolphin Plunge - two side-by-side enclosed tube slides send you racing through an underwater world that is home to a playful pod of beautiful black-and-white Commerson's Dolphins. Height Requirement - 48".

    Ihu's Breakaway Falls - the tallest, steepest and only multi-drop tower of its kind in Orlando. Height Requirement - 48".

    Omaka Rocka - riders speed down flumes into massive funnels, sliding high up one side and then the other. Height Requirement - 42".

    Ray Rush - family raft ride with water jets, a colossal water sphere and giant swooping manta wings. Height Requirement - 42".

    Tassie's Twisters - lightning fast tubes shoot you into a giant bowl, where you'll spin, and spin, and spin, until you're finally spun back out into the lazy river. Height Requirement - 42".

    Taumata Racer - a high-speed competitive mat ride where eight racers rip down a staggeringly steep hill, head first. Height Requirement - 42".

    Walhalla Wave - family raft ride that zooms you through a 6-story maze of twists, turns, and tunnels before you surge back out into daylight. Height Requirement - Under 48" wear a lifejacket.

    Whanau Way - this quadruple slide tower offers riders four different high-speed experiences. Height Requirement - Under 48" wear a lifejacket.

    Family Fun
    Big Surf Shores & Cutback Cove - giant, side-by-side wave pools. Height Requirement - None.

    Kata's Kookaburra Cove – a kid’s play area with a beginner's body slide, water spouts and silly-spilly rides. Height Requirement - Children must be UNDER 48" to enjoy this attraction.

    Loggerhead Lane – a leisurely lazy river takes you through an underwater world colored by exotic tropical fish. Height Requirement - Under 48" wear a lifejacket.

    Roa's Rapids - an awesome adventure through a roaring sea of high tides, swirling whirlies, and gushing geysers- all at speeds that leave ordinary river rides eating this one's wake. Height Requirement - Under 51" wear a lifejacket.

    Walkabout Waters – a towering, 60-foot-tall rain fortress covering a full 15,000 square feet, Walkabout Waters is bursting with color, excitement, and adventures waiting to begin. Height Requirement - None.


    DINING

    Food and Beverage Policy
    Aquatica has clear limitations on what types of food/beverage purchased outside are allowed to be brought in to the park. Coolers are permitted, but they must be no larger than 16-quart size; large insulated bags are available for purchase at Guest Relations.

    Coolers may contain snacks in individual serving sizes (cracker packs, bags of chips, fruit snacks, etc. that are under 3 oz.), bottled water and baby food in plastic containers.

    The following food and beverage items are not permitted:
    - Picnic lunches or other family portion servings (such as large bags of chips great than 3 oz., sandwiches, hot dogs, slices of pizza, subs, fried chicken, etc.).
    - Any outside beverages except bottled water (this includes teas, sodas, alcohol, etc. in any size containers).
    - Glass containers of any kind are not permitted.
    - For the safety of the animals, plastic straws, balloons, and cup lids are not permitted.
    The guest has the option to donate any pre-packaged/unopened food that is not permitted in the park to the Second Harvest Food Bank serving the Orlando area.

    A limited number of unlimited access picnic size lockers are available for rent. Two picnic areas are located at the bus drop-off area at the front of the park and guests may re-enter these areas as often as they would like during the day.

    For important information from Aquatica regarding food allergies, please click HERE.

    All-Day Dining Deal
    All-Day Dining Deal allows you unlimited visits to each participating restaurant until published restaurant closing once per hour.
    Adults can redeem 1 entree, 1 side OR 1 dessert & 1 regular sized non-alcoholic beverage.
    Children (Ages 3-9) can redeem kids meals.
    Wristbands MUST be worn at all times and shown at each redemption.
    Menu and prices are subject to change without notice. Prices start at $34.99 for adults and $19.99 for children.
    Can be used at either of the following:

    Banana Beach Cookout - All-you-care-to-eat buffet restaurant. Choose from BBQ chicken, pulled pork, BBQ ribs, specialty wraps, salads, kids meals, and delicious desserts. Plus assorted Coca-Cola products.

    Mango Market Grab & Go - A grab and go quick service market with a variety of options including sandwiches, salads, loaded fries, you can also enjoy chicken tenders or hot dogs. Also enjoy a variety of fruit, desserts, snacks, sweet treats, assorted Coca-Cola products and a variety of bottled beer. Also serves a selection of Starbucks coffees and blended drinks.

    Waterstone Grill – Quick Service
    A quick service dining restaurant with a variety of fresh tasty favorites such as sandwiches, hamburgers, specialty wraps, salads, kids’ meals and desserts. Also sells assorted Coca-Cola products and a variety of bottled beer.




    If anyone has any other specific questions or notices something that should be corrected, please feel free to PM me or comment below.
     
    Last edited: Aug 26, 2018
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  2. macraven

    macraven Proud Redhead Moderator

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    Thanks for the thread!
    Just now looking at it and will go thru it again later tonight when I am home
     
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  4. squirrel

    squirrel DIS Veteran<font color=deeppink>

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    Lockers are codes not keys. You are given a locker # and you put in your own code to lock it. I wrote the locker # on my BBB bracelet as I don't have a cell phone to take a photo of locker #.
     
  5. mjhtvchick

    mjhtvchick DIS Veteran

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    Is this for the regular in-park lockers or the "picnic lockers" or both?
    Thanks for the feedback!
     
  6. mjhtvchick

    mjhtvchick DIS Veteran

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    No problem - it took a little longer than I expected to get to it but I had fun putting it together!

    Hoping to start work on a Discovery Cove thread next!
     
  7. squirrel

    squirrel DIS Veteran<font color=deeppink>

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    The regular lockers. The picnic ones might be the same, I didn't use them so I don't know for sure.
     
  8. keishashadow

    keishashadow Proud Redhead...yes, I have some bananas!

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    OP great job, nice to see the info concisely stated in one place without pictures. makes its easier to find what you need, then dig around the board for further info IMO.
     
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  9. mjhtvchick

    mjhtvchick DIS Veteran

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    Thanks! Hoping it gets made into a "sticky" and planning to do another one for Discovery Cove and maybe for SeaWorld as well.
     
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  10. 2princesses3princes

    2princesses3princes Mouseketeer

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    how much are the towels to rent?
     
  11. mjhtvchick

    mjhtvchick DIS Veteran

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    Towels can be rented for a $4 deposit, with $2 refundable on return.

    You can also purchase some nice souvenir beach towels at the shops throughout the park for a decent price.
     
    Last edited: Nov 10, 2016
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  12. squirrel

    squirrel DIS Veteran<font color=deeppink>

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    Forgot to say it's a 4 digit code for the lockers. Since the picnic one's say there is a $10 key deposit I would guess they have a key.

    Since I made swim shorts for my trip I was surprised that I didn't get a key for the lockers. I sewed a loop of paracord inside my pocket just for that purpose.
     
  13. mjhtvchick

    mjhtvchick DIS Veteran

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  14. disneymom3

    disneymom3 <font color=green> I think I could adjust!! <br><f

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    Any info on closure schedules. The website says one wave pool is always open but the other is seasonally. Which is which.

    Also wondering if anyone knows when the Walkabout area will reopen.

    Thanks! This thread is very helpful.
     
  15. macraven

    macraven Proud Redhead Moderator

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    Please pm mjhtvchick or myself when you are aware of updates for the sticky.



    Or feel free to post here and i will update the sticky information
     
  16. mjhtvchick

    mjhtvchick DIS Veteran

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    It doesn't seem that Aquatica is as forthcoming with their closure schedules as Disney is. I don't have any information on the Walkabout Waters closure.

    With regard to the wave pools, I don't think there is a set schedule for this - I think it is more capacity-based...when there are more people in the park, both wave pools will be open; when there are less people in the park, they will just open the one. I have seen this change as the day goes on (one open early in the day, both open by mid-day).

    If anyone has different or more detailed information, please feel free to send it my way and I will integrate it into the thread.
     
  17. disneymom3

    disneymom3 <font color=green> I think I could adjust!! <br><f

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    Thanks much! I appreciate all the info.
     
  18. squirrel

    squirrel DIS Veteran<font color=deeppink>

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    When we were there in September only one side was open. They are very strict and were telling us to not go in the closed side (we were just barely in the water walking along the edge to keep our feet from burning on the hot pavement).

    I found the smoking areas were located in terrible places for those with sensitivities. I'm allergic so I noticed. There were two rides that I couldn't do as they had smoking areas in either the pick up tube location or where the ride ended. Since the two areas were not safe for me it seemed like the park was a lot smaller (also had another section closed for refurb).
     
  19. richkorn

    richkorn Mouseketeer

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    Do taxi cabs hang out at the entrance? We are considering going next month while at Universal but there is only (I believe) 2 shuttles from the resort in the AM for opening and 2 at closing around 5PM. So we're stuck there all day unless we take a cab back to the universal resort.
     
  20. macraven

    macraven Proud Redhead Moderator

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    Thank you for updating the sticky
    Mjhtvchick!!
     
  21. mjhtvchick

    mjhtvchick DIS Veteran

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    Updated to reflect the change to Banana Beach Cookout
     
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