Great tip, thanks. I would have just shown up with the plastic entry card and expected them to know what to do with it.
I'm down there the 15th to the 23rd, I probably should just call and ask. Thanks.
I'm planning on just using the discount out of pocket this time. Typically we do the dining plan. I've looked through the list of discounts and we should do better, all of our character meals will be 10% off and the Contempo cafe is 20%. I do need to call and verify what I'm expecting though.
The problem with a phone call is you may get one answer then and another at the point of sale. I'd email so you have a written record if you get confirmation that the discount is applicable or you'll know if it isn't or is up to each venue.
Just curious, did you challenge them at all when they said you couldn't have the discount? The only comment on dates in the Passholder Benefits Guide is "*For a limited time October 1, 2016 through September 30, 2017." And the only exclusion listed is in regards to some restaurants not being eligible; nothing about dates. They don't even have the generic "blackout dates may apply" statement that they would normally put on an offer like this. Even the 10% discount dining program (that has a few more restrictions listed), doesn't have a general blackout date statement. There are just a couple of non-Disney owned restaurants that have some blackout dates listed that apply only to them.
Most everything I've seen says "Up to X discount" and the Disney land pass info says "subject to restrictions and change without notice". I didn't find the same info for the WDW AP. I did find this :Membership Extras are also subject to availability and block–out dates may apply, including high periods of demand such as Christmas and New Year’s Day." for DVC discounts. I'd ask but I don't think I'd push it. Rather than getting in that situation, go to Guest Services and check with them then if they say yes, get something in writing.
When I was using my AP discounts in November, it was a party of 8. We never were denied it. We did have more than 1 AP, but they never asked for more than 1.
