We have stayed at Royale Parc Suites for 8 of the last 11 trips to Orlando. We have always really enjoyed most aspects of the hotel.
That said, last year we did have some issues that needed to be addressed. The front desk did ok, but really the rooms could've been cleaner. Some rooms need a refurb I guess....just like Disney! We just stayed at POR and will NEVER go back. Dirty, small, and just not our thing. We'll be back at Royale Parc Suites on our next vacation.
We've never used their transportation, so I can't comment on that. The breakfast and manager's reception have always been nice. Its also very close to Walgreens and Publix along with Old Town and other shopping areas. It was closer to WDW to stay at RPS than it was to stay on-site for us.

Overall, I'd stay there again and again. I know their are issues, but they are quite good at resolving them. For the space that you get, you can't beat the price.
The pool is decent, but nothing fabulous (although WDW's resort pools weren't amazing either!). The water was a little cold for my liking in November of last year.
Best of luck with your choice. I hope you have a great visit!
