Anyone sent in computer to Dell for repair??

[shelbyjosh]

I shipped my laptop out last Wed. (under warranty still). They received it Friday. I just talked to Dell and they said it was repaired and shipped out on Friday. I should be receiving it on Tuesday via Airborne. I had a list of suspicious problems for them to check out. Is it really possible for them to run their diagnostic tests and repair what needed to be fixed and then ship out all on the same day they got it from me?? Something just doesn't sound right here.

 

[Dan Murphy]

Sure. Having them work on it as compared to you /me/us is a LOT different. They have the equipment to test and fix. And Dell service has always been very prompt and efficient over the years for me. I think you will be pleasantly surprised by their efficiency, as least I hope you are, LOL.

 

[christineann]

Dell's repair service is very good. My son had to send his laptop back under warranty from school. They sent someone to package it and send it and also delivered it back to his dorm room.