Anyone else see the ATA commercial - $10 off tickets purchased online?

[dznynut]

I have seen this commercial many times the last week or so. It says that you can save $10/ticket by purchasing your ticket at ATA's website(www.ata.com). I called ATA when I didn't see any mention of this offer on the website. I was told that I would see the information when I actually "checked out". I checked to see what the "phone" price for a ticket would be (Indy to Orlando in July). I was quoted $179, but was told the website may be less. I was booking 2 tickets this morning on their website, and after checkout my total was $358 ($179 x 2). I called ATA to ask why I didn't get $10 off each ticket. First I was told that the website price was lower, so it already included the $10 discount. I told the guy sorry, but that wasn't true. Then he told me the website didn't offer a discount. Wrong! That's what not was advertised on their commercial. After being put on hold for the third time, he came back with his "loophole" answer... it's only available on "select" flights! What a run around! I'm going to watching the commercials very closely and see if I can find that little pharase. If not, you can be sure I'll be calling them again.

This is kind of a spur of the moment trip for my son and I. He doesn't know about it yet. He got straight A's all year after much hard work and dedication. Since I'm the "homework drill sargent" (as my husband calls me!), I get the benefit of the trip too! I'm trying to do it as inexpensively as possible, so even $20 off our tickets can help. Thank goodness we have Premium Annual Passes! We've never been in the summer, but somehow I think the water parks will be an almost daily visit!

Has anyone booked a flight online through ATA and received the $10 discount? I'm just curious if it's false advertising or what.

 

[Beverly Lynn]

we don't have ATA yet out of Pittsburgh but they are supposed to be coming in! that will be nice. we need more options out of here! I know some web sights offer a 5% or 5-10 off a flt if booked on line but I know they all carry restrictions just like everything else that sounds good. and if you call a general res office nbr they know nothing about the web offers.

 

[kel3420]

After I heard that commercial, I too, tried to find this discount on their website, to no avail, and just finally gave up. After hearing what you went thru, I won't try again. I do urge you to write their corporate office and let them know what happened, even mentioning the fact that you may contact other appropriate offices if you are not satisfied, i.e., FAA, etc. Hopefully you got the names of the people you spoke with.. You should get some sort of compensation for this, especially since you ended up booking it thru their site.

Thanks,
Kelly