Anyone Else Having Trouble w/ DCL Website?

[jpeden]

All I keep getting every time I try to link our reservation to my Disney Cruise account is that the website cannot retrieve any reservation info and to call. I called and they said there was a glitch but that was on Friday and I noticed it's still not fixed. Anyone else having this issue?

 

[PrincessShmoo]

All I keep getting every time I try to link our reservation to my Disney Cruise account is that the website cannot retrieve any reservation info and to call. I called and they said there was a glitch but that was on Friday and I noticed it's still not fixed. Anyone else having this issue?

Nope. I was just there, logged right in and was able to access my reservation fine.

 

[jpeden]

Nope. I was just there, logged right in and was able to access my reservation fine.

Gah. I guess I'll have to call again in the morning. I had our reservations linked - then they dropped off and now won't link in any browser - IE, Firefox, or Safari.

 

[jpeden]

This is what happens every time I try to link my reservation:



So, I'm not sure what's going on with that.

 

[wcw57]

if the six plus years i have been on these boards, if I had a dollar for every post regarding how the site for the biggest media company in the world was "glitchy", I would have my own cruise ship.

 

[dfwshw]

Problems since Friday. Called the # on Saturday as I was 90 days out for booking. Web services stated the problem was not on their end. Went through the usual drill with them - log out, log in, close browser, empty cache, link reservation. They were willing to do some of my dining bookings for me. However, they left this issue unresolved.
Just spent 50 mins on the phone with web services this morn, who was apparently talking to IT. They have acknowledged an issue that was supposedly worked on over the weekend. They created a ticket. I was told try again after 5p today!
So not able to see reservation or make any reservations for activities.
I've tried Explorer, Chrome, Safari, numerous devices. Same message all the time.

 

[jpeden]

Problems since Friday. Called the # on Saturday as I was 90 days out for booking. Web services stated the problem was not on their end. Went through the usual drill with them - log out, log in, close browser, empty cache, link reservation. They were willing to do some of my dining bookings for me. However, they left this issue unresolved.
Just spent 50 mins on the phone with web services this morn, who was apparently talking to IT. They have acknowledged an issue that was supposedly worked on over the weekend. They created a ticket. I was told try again after 5p today!
So not able to see reservation or make any reservations for activities.
I've tried Explorer, Chrome, Safari, numerous devices. Same message all the time.

Glad it's not just me - they told me on Friday it was an internal problem and they had created a ticket to work on it. The deposit for my cruise hit my credit card so I know I paid lol.

 

[FlatBlackLI]

We are having the same problem. I hope it's gets fixed soon.