vicki_c
DIS Legend
- Joined
- Dec 22, 2007
- Messages
- 24,116
Reviews?
I'm fed up with Wells Fargo already - I complained before about how early they take payments for online bill pay - now they paid my water bill late. I was going to request they pay the late charge, but the county reversed it for me when I called and asked about it. Apparently, they only mail paper checks for that payment and it didn't make it on time, even though they took it out of my account 5 business days ahead of time.
So that, coupled with the debit fee card stuff they are doing in other states just aggravates me. I miss Wachovia.
Anyhow ... thinking about switching to SECU. Everything on their website looks good - and we have a branch right next to my DH's work - not far from our house. Anything I should watch out for? Complaints? Compliments?
I'm fed up with Wells Fargo already - I complained before about how early they take payments for online bill pay - now they paid my water bill late. I was going to request they pay the late charge, but the county reversed it for me when I called and asked about it. Apparently, they only mail paper checks for that payment and it didn't make it on time, even though they took it out of my account 5 business days ahead of time.
So that, coupled with the debit fee card stuff they are doing in other states just aggravates me. I miss Wachovia.
Anyhow ... thinking about switching to SECU. Everything on their website looks good - and we have a branch right next to my DH's work - not far from our house. Anything I should watch out for? Complaints? Compliments?