We loved them and used them the whole time we were in WDW. The one in the Land was the best. The characters used to come up from the Garden Grill and play and interact with the kids. It was a great place to relax and cool off in the quiet. They had cool sodas, comfortable couches, tvs, friendly CM's to talk to, it was a really nice place to go during a long day at the world. They gave us FP to TT and there was even a night we got to watch Illuminations in a private viewing area (that was a one time thing I think, I can't remember why it was). The one in AK was non-air conditioned but it had lots of ceiling fans and was cool. They had bottled water and they gave us passes to an AP viewing area for the parade later. There were video games for the kids to play, but we didn't stay very long as it wasn't as nice as the one in the Land and no AC!! We miss them!!