TJ - that is VERY interesting. When we stayed in Concierge I was told that only two room types were available. One with the queen, bunks and daybed and one with two queens only (no daybeds). I was told that because these are theonly two configurations available, they couldn't guarantee me a bunk room, since those were the only rooms that would fit five guests. We also were on the 5th floor, but booked concierge before leaving home. Is it possible you upgraded at check-in? That would explain what I was told by the concierges at AKL, MANY times.