BlueGiraffe
DIS Veteran
- Joined
- Aug 8, 2013
- Messages
- 540
Hi
I booked our car directly through Alamo (co.uk) a few months ago, and only booked one car seat for DS2. Or original plan was to buy DD4 a booster seat, but after discussing it with the car seat people in Mothercare and reading Florida regulations, we decided to get her another car seat the same as DS's.
I tried to amend my order but didn't want to have to go through choosing a car again to get to the added extras screen, so emailed them to ask for advice. They said I had to go through the motions (of essentially rebooking) and it would ask me to put my card details in again.
However, I've tried it, and the car we've booked is now £13.72 more than what we paid, and of course, it's asking me to pay the extra money to proceed with amending the booking!!
So my question is: seeing as you don't pay for the car seats until you get there, can we just tell them at the Alamo desk when we arrive that we'll actually need two and not one, and pay for them both then, rather than having to reserve them in advance?
When we last went in 2011 we only had DD and just needed one seat. Although they said you paid in cash when you got there, we never actually handed any cash over (I think it must have been added to whatever was charged to the card once we returned it), and were just told to choose one from the shed/cupboard on the way out to the car park...
We are collecting our car from the Disney Car Care at the Dolphin resort, if that makes a difference.
Thanks
I booked our car directly through Alamo (co.uk) a few months ago, and only booked one car seat for DS2. Or original plan was to buy DD4 a booster seat, but after discussing it with the car seat people in Mothercare and reading Florida regulations, we decided to get her another car seat the same as DS's.
I tried to amend my order but didn't want to have to go through choosing a car again to get to the added extras screen, so emailed them to ask for advice. They said I had to go through the motions (of essentially rebooking) and it would ask me to put my card details in again.
However, I've tried it, and the car we've booked is now £13.72 more than what we paid, and of course, it's asking me to pay the extra money to proceed with amending the booking!!
So my question is: seeing as you don't pay for the car seats until you get there, can we just tell them at the Alamo desk when we arrive that we'll actually need two and not one, and pay for them both then, rather than having to reserve them in advance?
When we last went in 2011 we only had DD and just needed one seat. Although they said you paid in cash when you got there, we never actually handed any cash over (I think it must have been added to whatever was charged to the card once we returned it), and were just told to choose one from the shed/cupboard on the way out to the car park...
We are collecting our car from the Disney Car Care at the Dolphin resort, if that makes a difference.
Thanks
