Originally posted by NCRedding
We just got off Airtran. They also use CRJ for some of their flights. We tried to confirm online less than 24 hours prior, but we're not able to confirm and print out passes--but when we got to the airport the next day, we were assigned the same seats as I had picked online. Coming back, for the last leg of the trip on a CRJ, we were not assigned seats together. But, due to weather and mechanical problems, we missed the flight on the CRJ, and were rebooked on a DC9. I liked Airtran. We were an hour late flying out of Orlando because of maintenance issues, but they kept us informed every step of the way. When we got to Atlanta, they had personnel waiting at the gate with our boarding passes, meal vouchers and a coupon for a flight certificate (to earn flights on Airtran) for each of us. We were treated so much better by Airtran than American (we missed our flight fromDFW because AA waited 2 hours deciding they needed a new plane--they did put us up in a hotel overnight, but didn't give us meal vouchers, or toiletries, and we had to call to get our new flight info). I would consider Airtran again--I just wish they didn't have to go thru Atlanta.