Airport questions for people in need of wheelchairs

[illiram]

My mom and dad do not walk well and will be flying to Disney. They really need assistance every step of the way and I won't be at the airport to help them. When you get off your flight, are there people that can assist right away and push you in a wheelchair all the way to your car or bus or limo?? Do you have to request this service before the flight? And if so, how much do you normally tip them?

 

[kaytieeldr]

Request from the airline in advance, such as now. I tip $5 or $10 for one person, depending on service provided.

 

[illiram]

Thank you for the reply! What about luggage? If they reserve a limo, is there someone that can get their bags to the limo? Would this also need to be a request for the airline? And will the helper take you from the gate ALL the way to the limo?

 

[kaytieeldr]

Yes, the Redcap or assistant (different titles at different airports) will take the passenger to luggage and, if necessary, the curb.

The more service they need or time they use, the higher the tip should be. Each.

 

[lost*in*cyberspace]

Go to your airlines's website. There should be information and contact info for passengers with special needs. An easy way to find it is googling your airline name and special needs. For example, here is UA's page:

http://www.united.com/web/en-US/content/travel/specialneeds/default.aspx