ilovedisneymm
DIS Veteran
- Joined
- Nov 6, 2014
- Messages
- 1,088
I have been trying multiple times for several days now to pick up a couple extra days at the Fort in January. Ok trying way too many than I will admit but with the help of the ipad and My Disney Experience a date check takes all of 3 seconds or less. Every time BOOKED. Our original reservation date has us checkin in on a Saturday and I wanted to bump us up to checking in mid week with hopes to secure a good campsite. So today I decided to pick up the phone and call guest relations and vent my frustration. I told them that we come every year and at the same time each year and each time the tent sites are mostly open and unoccupied. One can only assume that the reason why I can't extend my families stay this time is due to the loophole of the throw away room at FW. She seemed legitimately oblivious to this loophole. Maybe she was just pacifying me, but maybe not. So I explained and while doing so she admitted going through reservations and seeing far too many one night only stays. FW has to be aware of this as Disney but I figured I would toss my two cents in about it. After a few minutes on hold she was able to extend our stay for the extra nights we originally wanted giving us a total of 17 days the fort!!! And checking in midweek!!!
Maybe if enough FW guests voice their frustration in this, Disney might change their policy. One way would be to have a large non-refundable deposit.
Maybe if enough FW guests voice their frustration in this, Disney might change their policy. One way would be to have a large non-refundable deposit.