I don't recall seeing this discussed, but if it is a repeat, I apologize. When we used RAC for our return flight (Northwest) earlier this month, we had to pay the higher checked baggage fee because their system treats you as though you are checking your bag at the airport as opposed to paying in advance. With Northwest, if you check-in and pay your checked baggage fee in advance, you only have to pay $15/bag, but if you wait to do so at the airport, you have to pay $20/bag.
In talking with the RAC people, if I didn't pay the checked bag fee through them but did so online when I checked in for my flight using my laptop, the RAC people would not accept my luggage for transfer. So, the choices are to pay $5 more per bag and have them take the luggage or to pay the lower checked bag fee and take your luggage with you on the ME bus (or rental car or whatever transportation you use).
I just think that there should be a way to pay the lower fee and if you can prove that you have paid that fee in advance you should be able to use the service. As of right now, I see that extra $5 as a fee to use the service, and will weigh whether to use it or not. With the buses, it is worth it, but if we rented a car or used a towncar, depending on the number of bags, it may not turn out to be the better deal.
Has anyone else encountered this?
In talking with the RAC people, if I didn't pay the checked bag fee through them but did so online when I checked in for my flight using my laptop, the RAC people would not accept my luggage for transfer. So, the choices are to pay $5 more per bag and have them take the luggage or to pay the lower checked bag fee and take your luggage with you on the ME bus (or rental car or whatever transportation you use).
I just think that there should be a way to pay the lower fee and if you can prove that you have paid that fee in advance you should be able to use the service. As of right now, I see that extra $5 as a fee to use the service, and will weigh whether to use it or not. With the buses, it is worth it, but if we rented a car or used a towncar, depending on the number of bags, it may not turn out to be the better deal.
Has anyone else encountered this?