Ability to edit photopass pictures on iOS phones starts today

[Accident]

It says
"the app now uses location services and bluetooth tech to help determine the length of stand by lines"
Thoughts?

It's probably a variation of what music festivals do for their apps which is interesting to see the data from. Disney also had a job posting for someone to analyze data for new 1 on 1 experiences in the parks, sounds like a new data source with multiple uses to track the crowds in a way that doesn't require their MB technology (which means it could go into other parks that don't plan to go the MB direction).

It's a mixed feeling for me as we're talking a new way to track and influence the experience but considering how annoying the parks can be lately, it might not be a bad thing.

 

[marciemi]

Did you have a lot of photos? I'm wondering if the app has issues with a lot of photos. Since I couldn't see any photos before the update either

Yeah, I have tons (probably 2000+). I ordered the CD at our one year mark from the new AP's with MM (October) and it took multiple times to even get it because of the number of pics (or so they told me). I've tried requesting having the pics removed from my account now but apparently this isn't an easy request either.

This morning I still get the "Your Photopass photos and videos will appear here" message (and no pics) but a little black pop-up saying they're having trouble retrieving pics so maybe that's one step forward? I'll wait until tomorrow and then maybe call to confirm.

Editing to add that I just looked on my account on my desktop. All my pics from the 4 parks are there but all my resort ones (we did a photo shoot last Christmas at AKL) and my RunDisney ones aren't showing at all. Guess one more thing to call about!

 

[AngiTN]

Yeah, I have tons (probably 2000+). I ordered the CD at our one year mark from the new AP's with MM (October) and it took multiple times to even get it because of the number of pics (or so they told me). I've tried requesting having the pics removed from my account now but apparently this isn't an easy request either.

This morning I still get the "Your Photopass photos and videos will appear here" message (and no pics) but a little black pop-up saying they're having trouble retrieving pics so maybe that's one step forward? I'll wait until tomorrow and then maybe call to confirm.

I bet you $10 crisp dollars that it's an issue related to number of photos. I have the same, probably. And I can't view the photos on iOS. It tries for a long time to open but when it finally stops thinking, there are no photos, just the same screen you see. I'm wondering if it takes so long the app just times out. I can see them on my phone (Andriod) and on the computer. Though on my computer it struggles to open, takes a long time.

 

[marciemi]

I bet you $10 crisp dollars that it's an issue related to number of photos. I have the same, probably. And I can't view the photos on iOS. It tries for a long time to open but when it finally stops thinking, there are no photos, just the same screen you see. I'm wondering if it takes so long the app just times out. I can see them on my phone (Andriod) and on the computer. Though on my computer it struggles to open, takes a long time.

See my edit above - can you see all of yours on the computer? That worries me - I have all the photo shoot ones but haven't downloaded all the ones from the Wine & Dine races yet (I got a few but not all). I guess I could re-link bibs if I have to.

Do you have problems elsewhere too? Like if I go to Be Our Guest and have preordered, the number of pics (I'm assuming) drag down the account so much that I'll be standing there for like 10 minutes while everyone around me is already done and seated. Very frustrating and I wish there was an easy way to delete photos from the account. I tried manually for awhile but they just kept reappearing after the next update/refresh. I think some of it is if you're showing Family & Friends pics (which of course I want to), then even if you delete them from your account, if any of your kids/spouse's bands scanned, they just keep popping up onto yours from theirs. Sigh. Wish they'd fix what they have before adding more - even just a way to sort so "most recent" was up top (on the computer) and to be able to just highlight/check multiple pics and delete them would be great.

 

[AngiTN]

See my edit above - can you see all of yours on the computer? That worries me - I have all the photo shoot ones but haven't downloaded all the ones from the Wine & Dine races yet (I got a few but not all). I guess I could re-link bibs if I have to.

Do you have problems elsewhere too? Like if I go to Be Our Guest and have preordered, the number of pics (I'm assuming) drag down the account so much that I'll be standing there for like 10 minutes while everyone around me is already done and seated. Very frustrating and I wish there was an easy way to delete photos from the account. I tried manually for awhile but they just kept reappearing after the next update/refresh. I think some of it is if you're showing Family & Friends pics (which of course I want to), then even if you delete them from your account, if any of your kids/spouse's bands scanned, they just keep popping up onto yours from theirs. Sigh. Wish they'd fix what they have before adding more - even just a way to sort so "most recent" was up top (on the computer) and to be able to just highlight/check multiple pics and delete them would be great.

I'll check and let you know. I have some pics from last Christmas when we went to each resort and pics from last April's Star Wars race. I haven't looked for them in a while but I'll check.

I haven't noticed a huge issue with speed while doing things in the parks, like BOG. But it's been a while since we went there too.

I would LOVE both the features you mention for the PC, ability to sort newest first and a batch delete function. I've put both in surveys related to MDE when one pops up

 

[js]

And at the moment, the app is not pulling up ANY of my pictures. I noticed it yesterday too.

Hi. I will have MM for my Christmas-NY trip.
Is there an actual MM app or are you all talking about MDE?

Thanks so much!

 

[AngiTN]

Hi. I will have MM for my Christmas-NY trip.
Is there an actual MM app or are you all talking about MDE?

Thanks so much!

MDE app
iOS released an update yesterday that allows you to edit the pictures.
Both iOS and Andriod allow you to view the pictures, and download individual pictures

 

[js]

MDE app
iOS released an update yesterday that allows you to edit the pictures.
Both iOS and Andriod allow you to view the pictures, and download individual pictures

Thank you SOOO Much!
I just looked and I have MDE pending for me to do an update, which I am doing right now.
THANK YOU SO MUCH!

 

[lpizzuro123]

Thanks all. My app said to be updated, so I am updating it. Hope I can play with my photos once it is updated.

 

[AngiTN]

See my edit above - can you see all of yours on the computer? That worries me - I have all the photo shoot ones but haven't downloaded all the ones from the Wine & Dine races yet (I got a few but not all). I guess I could re-link bibs if I have to.

All of my resort and race photos are gone. And they would not have expired yet. The park photos from those same dates are still there. Just the tabs for Resort and Events (or whatever it was they called races) are gone

 

[marciemi]

All of my resort and race photos are gone. And they would not have expired yet. The park photos from those same dates are still there. Just the tabs for Resort and Events (or whatever it was they called races) are gone

Mine is the same. Going to try calling now but it says wait time is more than 45 minutes. Fun.

 

[marciemi]

All of my resort and race photos are gone. And they would not have expired yet. The park photos from those same dates are still there. Just the tabs for Resort and Events (or whatever it was they called races) are gone

Okay, sorry, but it took this long because I kept having to take other calls and then when I got back I'd missed them picking up. I actually logged in to the computer right as I was waiting for them to pick up and my race and resort pictures were back so hopefully that was just a temporary glitch and yours will be back too? I know this time I logged in directly to the photopass site rather than going through the MDE site indirectly. https://mydisneyphotopass.disney.go.com/mymedia/

He said they were having some trouble with the app updating (vs "working") so had me totally uninstall the app and then reinstall it. Now it seems to work fine and I can crop and add borders and save directly to my phone. He said as far as deleting pics that you need to request it via email (not on the phone or in the park) - probably so they have a written record that you actually asked them to do it. I'm having some trouble with some of the borders/stickers remaining when I export the pic to the phone but since that happens half the time on the website as well it's not surprising. Glad the pics are still there at least and hope it works the same for you!

 

[AngiTN]

My resort and RunDisney photo tabs are back too! Yay!

And I did your trick to uninstall and reinstall the app and I got the pics to show up too.

Thank you for sharing your fixes

 

[lpizzuro123]

So I updated My Disney Experience app and all my photos are there and I have the ability to edit them. There are quite a few borders and stickers. Once thing I noticed is the border Where Dreams Come True with Tinkerbelle and stars, the border says Disneyland - not Walt Disney World. There are specific borders for Blizzard Beach and one with all 4 parks - hopefully they will update the Dreams Come True border and add Disney World.

There are no borders for holidays (Halloween and Christmas) as we were there for both - but it is really nice to be able to do the editing on my phone. You can also crop the photos and then add a border or stickers.

Thanks to those that informed us of this.

 

[AngiTN]

So I updated My Disney Experience app and all my photos are there and I have the ability to edit them. There are quite a few borders and stickers. Once thing I noticed is the border Where Dreams Come True with Tinkerbelle and stars, the border says Disneyland - not Walt Disney World. There are specific borders for Blizzard Beach and one with all 4 parks - hopefully they will update the Dreams Come True border and add Disney World.

There are no borders for holidays (Halloween and Christmas) as we were there for both - but it is really nice to be able to do the editing on my phone. You can also crop the photos and then add a border or stickers.

Thanks to those that informed us of this.

I noticed some differences in the borders.

Did you notice they also have added filters? This is not online.

Also, the photos I have edited online, that already have a border on them, can have a 2nd border added. It doesn't recognize the border from the online system and puts the 2nd border on top of it. I haven't seen a way to remove the border done online using the app. Unless I just missed it.

 

[AngiTN]

Okay, sorry, but it took this long because I kept having to take other calls and then when I got back I'd missed them picking up. I actually logged in to the computer right as I was waiting for them to pick up and my race and resort pictures were back so hopefully that was just a temporary glitch and yours will be back too? I know this time I logged in directly to the photopass site rather than going through the MDE site indirectly. https://mydisneyphotopass.disney.go.com/mymedia/

He said they were having some trouble with the app updating (vs "working") so had me totally uninstall the app and then reinstall it. Now it seems to work fine and I can crop and add borders and save directly to my phone. He said as far as deleting pics that you need to request it via email (not on the phone or in the park) - probably so they have a written record that you actually asked them to do it. I'm having some trouble with some of the borders/stickers remaining when I export the pic to the phone but since that happens half the time on the website as well it's not surprising. Glad the pics are still there at least and hope it works the same for you!

I don't see a way to just save the border on the pic, and export them all later. When I put a border on and click the check mark it pops up to export the photo but then there is no way to go back to the album without using the X, which removes the border. Maybe that was their intention? Seems annoying though. I wanted to use it for my edits but still download all the photos, so I can write to them to get ride of the entire kit and kabodoodle once I do that.

 

[marciemi]

I don't see a way to just save the border on the pic, and export them all later. When I put a border on and click the check mark it pops up to export the photo but then there is no way to go back to the album without using the X, which removes the border. Maybe that was their intention? Seems annoying though. I wanted to use it for my edits but still download all the photos, so I can write to them to get ride of the entire kit and kabodoodle once I do that.

I noticed that as well. I could save the border and then immediately export (download) it to my phone to send friends, but that didn't save the change for later on the computer if I were trying to order the CD or whatever. Sounds like it's more a temporary way to get the pics quickly. It's not a bad options - I don't use my phone for the pics often and usually just when I'm with friends visiting from out of town and I want to send them the pic quickly while we're in the park and it's cool to be able to add the borders (especially for rides). I did find it frustrating that it didn't sort the borders by park or have a way to filter them that I could find so I had to scroll through a zillion princess borders to find a World Showcase one for an Epcot pic.

 

[lpizzuro123]

Yes filters are on the app - not sure if I like them or not. As far as saving goes I either save it to my phone or email it to myself.

Some kinks still (especially that it only says Disneyland) but hopefully they will get it worked out.

Linda

 

[valb14]

MDE app
iOS released an update yesterday that allows you to edit the pictures.
Both iOS and Andriod allow you to view the pictures, and download individual pictures

This is what I don't understand! If I have the option to save my photopass pictures to my iPhone why then do I need to buy memory maker? And once I save them will they still disappear?

 

[yulilin3]

This is what I don't understand! If I have the option to save my photopass pictures to my iPhone why then do I need to buy memory maker? And once I save them will they still disappear?

You need to have memory maker or photopass entitlements to get the pictures without the watermarks