I received the plastic folder with all of our vouchers for storytime, miniture golf, diamond parking pass, diamond card (great for WoD), driving directions (I think), luggage tags, confirmation numbers, etc;. They did not send mine to me. I had to go to the office and pick it up. It might be that our AAA office is in the town we live in though. Nice to talk to someone in person though. She took everything out of the folder and explained what everything was. Not that I couldn't figure it out, but it was just exciting sharing our Disney excitement with someone else. (BTW, I have a great AAA rep. She has Disney stuff all through her office so she genuinely loves Disney herself.)