A got a Disney Store Card when I wanted Disney Dollars -what can I do?

[roadtripper]

Just changed a Disney Store gift card into Disney dollars yesterday at the Disney Store in Northborough MA. The girl at the register had to check with the manager, but she did it!

 

[JELBoggio]

Went to a different Disney store today and the manager exchanged the gift cards for Disney Dollars without a problem!

A big thank you to DisneyFan09 for your managerial input and also to CostumesAreMyLife and roadtripper for sharing your exchange success stories! You guys are the reason that I tried again!

Also thank you to all the other DISers who responded with ideas for me! I truly appreciated it!

 

[Unregistered]

I'm glad to hear things went well and that "guest" service is alive and well at the Disney Store!!

 

[Costumesaremylife]

Yay! Glad you got your Disney Dollars!

 

[dreamscometrue47]

So glad it turned out perfect for you!!!

and on a side note, the Disney store in Burlington MA has been closed down for some time..... Thank goodness we still have one at the Pheasant Lane Mall in Nashua NH!

 

[doombuggy]

This happened to me in 2004. I used to work at TDS and I transferred to WDW. My mgr at my F/T job bought me a $50 gift card, not realizing that I couldn't use it in WDW. If she had told the cashier at TDS that she was buying it for me, they would have set her straight in an instant.
Her intention was for me to use it towards WDCC (I was finishing off the Robin Hood collection). I didn't have time to exchange it (and probably didn't even think if that) before I moved. I ended up using it just fine anyway.

I always used to explain to the purchaser that the card was good only in the store - it was always that way, even before TDS was purchased by The Children's Place. Glad it worked out for you.

 

[Costumesaremylife]

So glad it turned out perfect for you!!!

and on a side note, the Disney store in Burlington MA has been closed down for some time..... Thank goodness we still have one at the Pheasant Lane Mall in Nashua NH!

Just to let you know, the store in Burlington has moved and is down near the food court. It is much smaller. I was told they were only there temporarily because of a space remodel, but I think that may have not happened. The store is there though. I was there last week.

 

[Poohnatic]

Glad it worked out for the OP. I think the confusion arose because the Merchandise gift cards cannot be used for park passes or Disney Dollars. Those are the cards given out when returning an item w/o a receipt.

Suzanne