i rented a crib from them for our stay in 2008. It was easy, waiting for us(in the luggage area) when we got there. I was able to borrow a luggage trolley to bring it back to the room, It was easy to set up, I used my own bedding because my DD(9 months at that time) is use to our detergent and this way I didn't have to wash their stuff - (I had used the washer & dryers at the hotel before and ended up with gum on stuff - it was not my gum.) It was easy to take down and I brought it back to the luggage storage area for them to pick up. I used the PNP the next trip and DD did fine. I liked them and keep them in mind if I need something.