9/30 Banking Deadline What Time of Day?

[huskies90]

Our banking deadline is today. By what time of day do our points need to be banked online? We are holding out as long as possible for the chance of booking a few extra days in our November trip...TIA

 

[TomorrowlandOfYesterday]

Technically, 11:59pm EST. But if there is any issues with the website, and MS is closed, you're stuck with them.

 

[drusba]

11:59 eastern time. Be aware that MS is not open that late so you cannot call if something goes wrong. The potential risk you have if you wait until after MS is closed is that the computer system, which has proven itself to be worse than awful in the last year or so, may do something like show you a bunch of dwarves when you attempt to bank. In other words, any sense of safety dictates that you bank NOW.

 

[huskies90]

Thank you for responding. Good to know for the future. We got nervous and banked at 5PM just in case. Too many points to roll the dice.

 

[CarolMN]

Do you have Feb 2022 points still available? If so, you can borrow from your 2022 use year if the days you want for your November 2021trip become available.

 

[huskies90]

Do you have Feb 2022 points still available? If so, you can borrow from your 2022 use year if the days you want for your November 2021trip become available.

Unfortunately, on this contract, no. I won’t bore you with why we have already borrowed our 50% for 2022 but basically we had our current year points tied up in a reservation we just couldn’t make work for November and because of that, we had to borrow 2022 points for a last minute trip in August.

We now have a ressie at the Dolphin with a good AP discount for November and we will just have to go again in the Spring to use these points…lol

 

[mistysue]

Just to point this out, The answer on these forums is always 11:59 p.m., But when you ask member services they will tell you the end of their business day. There were multiple people, myself included, who did not get to bank their points at the end of July this year because they cut people off at the end of their business day. That evening after work it told me I had no points available to bank on the website. When I called I was told there was nothing they could do.
I don't know if this is addressed in our contract somewhere, but it might be safer to tell people that the rule is end of business day and you may get lucky and be able to do it on the site.