OK....
I'm all caught up now! Today I attended a
AYSO referee session - so now I
've been drafted into being a REF for the girls soccor team!
Plus - oddly enough we checked our left overs in the to go packages from our
Buca di Beppo visit the other nite and noticed we seemed to have been shorted! We had a ton of left overs - almost an entire Fruitti timare (seafood pasta) in the large family size - and I guess we did not notice at the time. Plus I thought our server was pretty unattentive and perhaps a bit pithy at times. Especially since she didn't follow through on 90% of what we asked for (details omitted) - alas - we got most of what we wanted by asking other staff for it or I simply went and helped myself. We were in the kitchen centered dining table so we were pretty much surrounded by staff all the time.... that is excepting OUR server. So - even so - we left a normal "good" gratuity since I rarely if ever complain or send things back. And I was in a good mood although simmerring over the lack of decent attention from our assigned server.
HOWEVER... when my spouse discovered the results of our "shorted" left over take home stuff - she concluded that more than half our remaining dish - which must have gone 80-85% untouched since I was full and we always order the same thing/quantity as a matter of routine - she was quite annoyed.
SO she made me call to inform the manager of our suspicians and mild dissappointment. Initially, I was not quite sure what to expect since it was a sort of odd thing my spouse wanted me to communicate to the manager -
but he suggested "what can i do to make this right"... and we ended up being offerred a replacement order in the smaller size freshly made tonight. And I thought - that was nice - I was thinking he might just send a discount card or modest gift certificate good for our next visit. That would have been OK I guess - but a fresh order was better since I was hungry for supper.
So we ran right over to pick it up - and to my mild surprise he had a large size order made up - plus a mess of fresh bread - and most of thte fixins - I paused to thank him and re-explain I never really complain - even though I've posted on the DIS one other instance of complaining here recently. And I even told him about that too - but in the end I thanked him and dropped an apropriate gratuity on the spot for his staff - something a little larger then usual since I had a nice free dish.
We've had moderate sized functions at his estabilshment before - and we dine more or less semi-regularly there - as he made mention on meeting me that he recognized me from our last visit....(wonder why or if it were true? Alas...) he remembered where we sat and the time of our visit. So... I'm a happy customer again - more so however because my spouse is happy. When she's in a huff there's no peace in our home.... OK....
maybe that's an over dramatization. <chuckles>
TTFN!