I called both, but when I called the 714 number I was disconnected. So I went back to the 800 number.
Hmm, I wonder why they say it isn't out if you were able to book it in November. Maybe a IT update that went awry? Can't be, Disney never has issues with IT.
I will try calling again. It is very frustrating. I have had wonderful CM's and very sub-par CM's, luck of the draw.
** update **
Called again, the 714 number and this time I wasn't disconnected.
A very nice CM read the memo verbatim she received. Military Salute Rate is currently unavailable and will return at a later date, no specific date provided at this time.
@BGinCali I am very glad you got the rate! That's awesome. Early bird got the worm.

Good thing our reservation is for November 2025, I have some time to keep calling. Just a hassle, but definitely worth it to get 40% off.