the first couple of days it was a mess. They didn't have their act together and they even moved the area you picked them up to a different building. After that it settled down a bit and if you went the right time of day, around mid-morning it wasn't too bad. I got two last year since I was there for 6 days, alas this year I'm actually at WDW for 6 nights 7 days but only 5 days for F&W since it doesn't start until my second day there. Given the fact that we just moved 3 boxes of glasses from our bar glass cabinet down to the basement, I'm pretty sure I'd get in trouble if I came home with more than one any way.