Just got back from my 1st stay at the GF, it was a really good stay. I was booked in a garden view room and was upgraded to a lagoon view room. Big Pine Key 1st floor facing the Poly.
The only minor problem that I had was the new housekeeping policy. I totally understand the need for security and the new policy. It just did not work very well a couple of days for me. I was not feeling well and needed a nap in the afternoon. From about 1-3PM, housekeeping knocked on the door x5 and I got a phone call as well.
I explained the 1st time that I was ill and would like housekeeping to come later. Then came more and more knocks. By the 5th knock and the phone call, I was about out of politeness.
I ended up going down to the front desk later that night and explained what happened. Apparently there is a door sign that says "room occupied", the manager said I could have also called housekeeping and they would work around my schedule.
I had one more incident with housekeeping and multiple knocking even thought I told them each time I was in the room and would be for a while.
I am sure the new process is still in the working on the kinks stage.
Otherwise, the staff was great. I met Richard, he was wonderful.
I quite enjoyed myself, especially Mizners and the music.
Awe thank you!@trishadono you are such a good DISser. You know what's important when it comes to pictures. As they say "the devil's in the details."
All this stuff seems so strange (the room "inspections"). I'm not commenting on that other thread. It seems to have taken on a life of it's own tho.Housekeeping: We didn't get it all at on our trip.
Honestly it was ds fault for the MOST part. However we missed both afternoons because they came after we had been in hot tub and all tucked in for a rest. 2 of the nights ds was in the room. Our last night after not receiving any service I saw the turndown across the hall from us when we left at 4:15pm for the night. We we got back we still didn't get it.
They did text me asking for a convenient time to inspect the room. I found the maid and said can you at least take the dirty linens? We were FULL! We were in the room at 3pm and just hanging out so I offered to let her inspect the room. OMG it was like a parent looking for stuff in a teens room. Weird.
Oh well I saved lots of money I would have tipped with. Since they only give one bottle of shampoo etc you didn't need that and gf keeps extra towels in the hall so wasn't a big deal after all.
I just posted this because I have seen lots of posts on this subject. Since we were textable I didn't have the door knocking issue like others had.
That’s why I posted here . I was frustrated with no cleaning and then they were mad at ME because I wouldn’t let them during our break .All this stuff seems so strange (the room "inspections"). I'm not commenting on that other thread. It seems to have taken on a life of it's own tho.
And thanks for all the pics! Especially the food ones... Know you had fun because I saw on the food pics you posted!!
I am willing to pay for an upgrade at check in. If there is no availability for one I am fine with the room category I have booked but I figured it pays to ask at check in. I am very particular because I do not want a dormer room.
My question is when asking for an upgrade are the rooms discounted since they are not booked? Or do they charge a rack rack?
I looked at my pix again and to the far right from nequick that is 1/2 and 1/2.@trishadono thanks for the pics of the store! That definitely helps, but do you remember if they sold bottles of liquid creamer in the fridge section, I didn't see it in the pics, but was hoping to buy it for the room we are staying in the villas..
Agree with @GADisneyDad14 i have asked and always offered rack rate.I am willing to pay for an upgrade at check in. If there is no availability for one I am fine with the room category I have booked but I figured it pays to ask at check in. I am very particular because I do not want a dormer room.
My question is when asking for an upgrade are the rooms discounted since they are not booked? Or do they charge a rack rack?
Carribbeandream - Good luck in your new job. Start saving that vacation time for your next trip to the GF!!!
Is the beach pool closed yet? What exactly are they even doing to it
I hope you got those turn down chocolates! I’d want the toiletries restocked too. I use the shampoo! Saves me room in luggage so I can over-pack more Lol.Housekeeping: We didn't get it all at on our trip.
Honestly it was ds fault for the MOST part. However we missed both afternoons because they came after we had been in hot tub and all tucked in for a rest. 2 of the nights ds was in the room. Our last night after not receiving any service I saw the turndown across the hall from us when we left at 4:15pm for the night. We we got back we still didn't get it.
They did text me asking for a convenient time to inspect the room. I found the maid and said can you at least take the dirty linens? We were FULL! We were in the room at 3pm and just hanging out so I offered to let her inspect the room. OMG it was like a parent looking for stuff in a teens room. Weird.
Oh well I saved lots of money I would have tipped with. Since they only give one bottle of shampoo etc you didn't need that and gf keeps extra towels in the hall so wasn't a big deal after all.
I just posted this because I have seen lots of posts on this subject. Since we were textable I didn't have the door knocking issue like others had.
Jp got chocolates 1 out of 3 nights . I didn’t get any!I hope you got those turn down chocolates! I’d want the toiletries restocked too. I use the shampoo! Saves me room in luggage so I can over-pack more Lol.
I have to admit I’m a concerned about this security check for our next trip. It is weird. And intrusive. I hope by August they will have stopped this nonsense. Like you we are usually in the room around 3 for a break. Or by pool.