My in-laws recently stayed at BCV and said they were supposed to have two beds in the second bedroom, but when then checked in they received the room with bed and sofa combo. I did not see their confirmation paperwork so I dont know if it was clearly booked that way but the CM at the desk offered them a credit so I am thinking it must have been booked as a true "2 beds" second bedroom. During their stay they met another family that apparantly had the same thing happen to them.
Does this happen on a regular basis with BCV? I would love to book a 2 bedroom there but would not want my adult guests to have to sleep on a pull out sofa for too long.
Does this happen on a regular basis with BCV? I would love to book a 2 bedroom there but would not want my adult guests to have to sleep on a pull out sofa for too long.