I have a negative view of AKL and will never go back.
You want to request
Sunset Savannah because it has Giraffes and Zebras. The other one only has birds (ostriches and such).
You want to be close to the lobby because if you're at the end of the upper wing you are looking at a 15-20 minute walk to the bus (if you walk at a normal rate and are carrying stuff/have little kids who want to stop at all the windows and look at the animals).
Of course I made those requests and I got the second-to-last room at the top wing with a Arusha view. I was pissed. When I complained they said "not all requests can be honored".
There are so many good resorts so why should I risk getting a bad room at AKL when there are
no bad rooms at VWL and other resorts?
As for the busses. They are as good as anywhere else, which I guess means they are terrible. Expect to get to MK 70 minutes after leaving your room. You got a 20 minute walk to the bus, then a 20 minute wait for a bus, then a 20-30 minute ride. Then the 5 minute walk from the bus stop to the actual park entrance. So if you want to be at MK at 9AM leave your room at 7:50. Epcot/HS are slightly better with about a 15 minute ride. After the bus leaves Kidani it goes to Jambo and stops there for a few minutes which increases your travel time. You can
youtube Kidani to MK bus rides to see how long the ride takes.
But Kidani has the best rooms I've been in at any
DVC (layout and size), so that's a major plus. And the animals are really cool. So staying there is not all bad.
It's just mostly bad.