CerysG
Mouseketeer
- Joined
- Feb 29, 2012
- Messages
- 441
Here's an FYI for anyone having trouble with online check-in. Yesterday was my 60 days, so I checked in my room at the BC and then ran into trouble trying to check-in the other room on our ressie. We have two rooms booked at the Poly and BC, one in my name, one in DW's, with a connecting guaranteed note. My check-in did not note the connection request, and when I tried to check in the other room, they said I needed to be on DW's MDE. I didn't think she had one, so I made one. Then they told me that she does have one and I can't use the one I just made. So I figured I must have made her one way back (no way on earth she did this herself) and went through all the possible email/password combos. Nothing. But according to Disney she has one
So today I called and they told me I needed to go to a different website to check her in. It worked! This one also showed the connecting room guarantee. So, if you are having any trouble checking in with MDE, or you have more than one room, go here: mydisneyreservation.com. This is what I plan to do in a few days when I can check us into the Poly.
Oh, and what would you do in this situation? We have the BC first with our tickets for the entire trip connected to that stay, Poly is RO. I was told they can switch the tickets to those KTTW cards at check-in, and that was my original plan. But, given the reports of problems with the keys and tickets, I'm really concerned about that now...people are reporting standing in line for over an hour at guest services to fix their tickets at the parkI was just worried about getting them confused (and there's the hassle of having to carry double the key cards). Some very smart DISer suggested taking along a sharpie to mark the cards with the tix, so hopefully I will remember to pack one! So, what would you do?
I've been debating online check in but I've been worried there will be a screw up with our connecting room (we have a guaranteed note as well which I understands really doesn't guarantee a connecting room...go figure) so I think maybe I'll just wait till we get there.
