About a year and a half ago I had a disagreement with MS on the number of points I had available. We went through all kinds of conference calls, had point usage charts faxed and corrections faxed back and forth, it was hell. It started because I was forced to cancel a 500 point stay and move it three times. During one of those times they all of a sudden said that I didn't have enough points. They were saying that on the original reservation, there was a mistake and I was allocated 270 points too many. They tried for hours to go over those "point allocation", or "point usage" or whatever they call them. These are the worst formatted things I have ever seen. I am real good with charts, numbers and tables, I couldn't figure these things out for the life of me. I mean hours, we must have faxxed them back and fourth a dozen times. After all that, we left it as me being wrong, they did make a mistake and I now have 270 less points than I thought I should have had. Time and the vacation go by. We were going to make just a small trip this year. My sister is going down to stay in he own OKW GV at the end of October. I put in a DREAMS request for quote for an AKL delux savannah, I did that last night. I figured I would call MS for the point cost also. They said 189 points for Thur, Fri ans Sat starting Oct 24. I asked what my current point total was. According to my last conversation with MS, I was dead flat this year and has borrowed 10 from next year. Well, to my joy and surprise, they said that I had 270 current points!!!!!! I was exactly right the whole time!!! My mystery points returned!!! I banked them into next year and booked the 189 point AKL....I know, I could have rented the points and done it cheaper, but the points were banked and almost like found money.