Woman says Atlantic City casino refuses to pay 7-figure jackpot - Think they'll get away with this?

[GAN]

I only skimmed through your link but did not see mention of the slot machine actually displaying the tilt error screen like the woman in Atlantic City photographed.

View attachment 877442

This photo taken by the woman in Atlantic City seems to show the machine had malfunctioned and that spin should be voided.

If I was on a jury and shown this image I would be hard pressed to think that this was anything but a malfunction.

Absolutely! Every jackpot is programmed to be followed by a "reel tilt"

 

[BrianL]

It’s really shocking to hear about someone potentially missing out on such a huge jackpot due to casino disputes. It often feels like these situations lean heavily in favor of the house, making it frustrating for players.

The house always wins, sir. One way or another, the house always wins.

 

[LuvOrlando]

If it is like real life if it actually rolled a win it is a win, not a glitch, so basically playing any sort of digital game is an extra liability for the player because the casino can wiggle out. That would be enough for me to never ever touch anything digital, what a crock

 

[NYCgrrl]

Delete; wrong thread.

 

[Sykes]

What really bugs me is how quick they are to call a jackpot a glitch. If the machine’s broken, that’s on the casino, not the player. At the end of the day, these machines are supposed to be regulated and regularly checked.

They are heavily regulated and regularly checked, but even the most reliable machines break sometimes, which is why there are audit logs and redundancies. The authoritative results of the spin are permanently recorded the second that the button is pressed, well before the reels show an outcome, so it's pretty easy for them to check the actual results. The games are already designed in their favor so casinos don't need to cheat to win--even the mob ran "honest" games in casinos because they knew that people would stop coming if they didn't trust the results of the games.

("Honest" in quotes only because the games are still designed to emotionally manipulate the player so the casino can extract as much money from the player as possible, even if the game is otherwise fair.)

 

[Sportypyro]

What really bugs me is how quick they are to call a jackpot a glitch. If the machine’s broken, that’s on the casino, not the player. At the end of the day, these machines are supposed to be regulated and regularly checked.
This kind of thing is one reason people are getting more into online gaming, where things feel a little more transparent. For those looking at other options, https://non-ukcasinos.com has info on legit EU platforms that still accept UK players. At least you don’t have to worry about someone opening up a machine mid-spin.