Why can I not chat??

Discussion in 'Technical Support' started by sarahsmom3, Jun 22, 2005.

  1. sarahsmom3

    sarahsmom3 Wife & Mommy to Wonderful DH & a Precious Princess

    Joined:
    Jun 12, 2004
    Messages:
    245
    I cannot figure it out???? I get to the signon and key in my username & password, click on chat and it brings me back to the same screen????????????
     
  2. Avatar

    Google AdSense Guest Advertisement


    to hide this advert.
  3. WebmasterKathy

    WebmasterKathy Administrator Administrator

    Joined:
    Mar 9, 2002
    Messages:
    20,921
    Are you using the AOL browser when you try to chat? AOL misbehaves with the chat software.

    Launch an IE window, and try to get into chat from there. :)
     
  4. sarahsmom3

    sarahsmom3 Wife & Mommy to Wonderful DH & a Precious Princess

    Joined:
    Jun 12, 2004
    Messages:
    245
    Im not sure, my internet is through Wal-Mart?????
     
  5. WebmasterKathy

    WebmasterKathy Administrator Administrator

    Joined:
    Mar 9, 2002
    Messages:
    20,921
    Wal-Mart's system is AOL.

    But you should be able to chat by launching Internet Explorer after you're connected. :flower:
     
  6. sarahsmom3

    sarahsmom3 Wife & Mommy to Wonderful DH & a Precious Princess

    Joined:
    Jun 12, 2004
    Messages:
    245
    HOW DO I DO THAT???
     
  7. WebmasterKathy

    WebmasterKathy Administrator Administrator

    Joined:
    Mar 9, 2002
    Messages:
    20,921
    Do you have Internet Explorer on your computer? (If it's Windows XP or another current Microsoft OS, you should.)
     
  8. sarahsmom3

    sarahsmom3 Wife & Mommy to Wonderful DH & a Precious Princess

    Joined:
    Jun 12, 2004
    Messages:
    245
    Yes I do have Windows XP. I am at work right now but I'm sure I have Internet Explorer.
     
  9. sarahsmom3

    sarahsmom3 Wife & Mommy to Wonderful DH & a Precious Princess

    Joined:
    Jun 12, 2004
    Messages:
    245
  10. sarahsmom3

    sarahsmom3 Wife & Mommy to Wonderful DH & a Precious Princess

    Joined:
    Jun 12, 2004
    Messages:
    245
    Sorry, I figured it out
    Thanks!!!
     

Share This Page