Who should I deal with at Dreams Unlimited?

Discussion in 'Disney Cruise Line Forum' started by countrybear4, Nov 6, 2010.

  1. countrybear4

    countrybear4 Earning My Ears

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    Just got off the Magic today....of course we re-booked even though we had an agreement not to!!:woohoo:

    I listed Dreams Unlimited as our travel agent, who should I deal with there? I have never used a TA but I have heard many good things about DU so I figured we could try it.

    Thanks!
    popcorn::
     
  2. Ashansen

    Ashansen Mouseketeer

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    Dorothy Bomd is who we have used a couple times. She was fantastic!!

    Ashley
     
  3. DLW8

    DLW8 DIS Veteran

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    We did the same thing last year, and were assigned Tammy Cermack as our TA and she has been great!

    When I got home, I sent an email to DU with our Disney reservation # and letting them know we named DU as the agent, but no one specific.

    We heard back from them fairly quickly with our DU reservation # and information to log into DU's website, along with Tammy's name.
     
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  5. ssanders79

    ssanders79 NO FLASH photography means just that!

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    Beth Fejer is excellent and seems to work around the clock.
     
  6. disneydreamer82

    disneydreamer82 DIS Veteran

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    We have been working with Kelsie Johnson (I think that's her last name lol), she is awesome!!:thumbsup2
     
  7. 1153rsmith

    1153rsmith DIS Veteran

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    I agree. She was emailing me last week while she was on vacation.

    I think I want to be a travel agent when I grow up. :thumbsup2
     
  8. jen3003

    jen3003 Wishing my home was Cinderella's Castle but for no

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    I have a question for you since you rebooked on the cruise. What was the payment down since they now changed it to 20%. Does that apply to rebooking on the ship as well or not?

    Thank you for your help.
     
  9. GraffFam

    GraffFam Disney Freaks

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    Book on board and deposit is only 10%
     
  10. bstafford

    bstafford Mouseketeer

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    Merrie was fabulous! She helped us book a trip to Disney World and a cruise. She also took care of all our ADRs which was sooooo nice.
     
  11. mommywa

    mommywa Mouseketeer

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    Marla Hellwig is GREAT!!!! She works around the clock, and puts up with my constant questions :0)
     

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