Discussion in 'Community Board' started by disneydee6, Mar 29, 2013.
It's time to let it go.
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I'm afraid curtesy isn't all that common these days.
The day before yesterday, I took some baking supplies over to a friends house. I have found out I'm sensitive to these foods and can no longer eat them. I'm talking $250.00-$300.00 worth of food. She said thanks, with no emotion, and her husband yelled to shut the door. It took several minutes to unload the car. The back seat of the car was full, plus another 2 boxes in the trunk. I got back in the car and told DD "that was wierd". It's like it wasn't appreciated at all.
How did the topic of this thread turn into people being ungrateful for things they were given?
This thread is about someone interrupting someone else trying to do their job by someone trying to give them something they found on the floor in the bathroom.
....OP, the problem today is that everyone has a feeling of 'entitlement' - they are 'better' than everyone else, and quite frankly, I'm getting a little sick of this 'all-about-me,-heck-with-YOU' attitude. I see it in my classroom, where the kids roll their eyes at teachers, answer them back, or outright just IGNORE teachers' requests....
That's odd... I went back and read the OP again and couldn't find any mention of the phone having been found on the floor....
This thread is about the lack of manners and common courtesy that has become far too prevalent in society. Judging from the ridiculous comments I've read here it's seems some people are okay with that. If he had time to reach out his hand and take the phone he had time to say "Thank you".
Here's a tip: People who choose to work in the customer service industry are actually expected to provide some. Accepting "found" items is pretty commonplace for employees who work in venues frequented by the public.
How does this apply to the OP though? I don't see how the employees showed a "sense of entitlement" or that they are better than anyone else.
Did the OP ever clarify whether she interrupted a transaction or at least waited until between two people?
To me, EXPECTING a thank you in this case is a sense of 'entitlement'. The phone's owner would be expected to offer a thank you. The employees? Not so much. What are they thanking you for?
As far as the "any time someone hands out something you should say thank you"... what if your spouse hands you the trash to take out? What if your employer hands you a pink slip?
Its just common courtesy.
Especially since the OP admitted to simply passing up others in line and expecting the employees to stop everything they were doing to take the phone. Maybe if the OP has waited until the employees were not helping other customers, the employees would have been a bit more appreciative.
So the OP had to wait in a long line JUST to hand over the phone?
So what should she have done with the phone?
I totally agree. My daughter work in a courtesy booth in a grocery store. Taking found items and keeping them safe is part of her job. I also raised her to say please and thank you.
Maybe she should have taken the phone up to the main ticket booth / office area.... The kid serving popcorn might not have been the best option...
But, in the end... no matter what... The people at the counter were just RUDE!
I have to agree with the OP on that much.
You don't just fail to acknowledge a customer... look over at another employee all but rolling your eyes, etc.... you just DON'T.
I wonder if the OP said, "Would you PLEASE take this phone I found in the can?", or, just said a simple, "I found this phone in the can."
Because how the OP phrased it makes all the difference in the world, right? Right?
I work in customer service and the counter people should have absolutely said thank you. The OP was doing one of their patrons a HUGE favor by turning it in which can only reflect well on the establishment. I think too many people are giving a pass to rude behavior these days. It does not have to become the norm to accept boorish behavior.
I once worked in a business and was the receptionist. I would always be friendly and say hello and good bye and make small talk while the clients were waiting. I was told by the manager and I quote "you know, you don't have to be so nice to them". I was floored. I quit soon after. How could a business tell you NOT to be nice to the clients.
Love this plaque I have hanging in my home....it simply says "because nice matters" and it does.
Wow, some of these responses surprise me and I am wondering....
To to OP, which was worse, no thank you when you turned the phone in or several people on the DIS saying no thank you was called for???
Of course you should have been thanked for turning an iPhone in!
I'm just saying she is making too big a deal about it.
I gotta tell you, I'm pretty hard core on the please and thank you train. If I buy something in a store and I don't get a 'thank you', I will usually respond with a big ole, "No, thank YOU!!!" It drives me absolutely batty when a person waiting on me doesn't even acknowledge me.
In this case though, IF IT WERE ME that found the phone, I would turn it in without expecting anything, it's just one of those good deeds we all do. I would look at it as a good deed to the anonymous phone owner who I will never meet.
If the phone owner were standing there, yes, I'd expect a thank you form him.
I think in this case, the OP just had an expectation that the counter employee would interrupt the person they were waiting on to heap praise on her for....for...for what exactly, I don't know.
I find it sad that saying "thanks" is now considered "heaping praise".
I would say it's probably an exaggeration to say 'heaping praise' instead of 'thanks', but, I think being sad about it may be going too far.
lol....Just a little humor there.
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