When's my 7 month window??

Discussion in 'DVC Member Services' started by K9pal, Feb 27, 2009.

  1. K9pal

    K9pal <font color=green>Just call me Miss Patient!

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    With February having only 28 days, and wanting to make a ressie beginning 9/29, would our 7 month window begin 2/28? Or do we have to wait until 3/1? :confused3
    Thanks for the help!
     
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  3. drusba

    drusba <a href="http://www.wdwinfo.com/dis-sponsor/index.

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    It will be 3/1.
     
  4. bobbiwoz

    bobbiwoz I'm happy to dance with you!

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    See, we differ, I think it's the 28th. Maybe you have to ask for a supervisor, but there have been discussions of this before.

    Bobbi:goodvibes
     
  5. LisaS

    LisaS DIS Veteran

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    According to Caskbill, you are supposed to be able to call on Feb 28th but, at least in the past, the software MS uses does not allow them to do it. I would call on the 28th and try to book it and see what happens.
     
  6. smaddren

    smaddren Earning My Ears

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    I called member services a couple of days ago to ask the same question. I was told 3/1.
     
  7. dianeschlicht

    dianeschlicht <font color=blue>DVC-Trivia Contest, Apr-2006: Hon

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    It SHOULD be 2/28, but everytime we have tried to do that, we have had to call back on 3/1 as per MS's requirement.
     
  8. momtoleasawav

    momtoleasawav Mouseketeer

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    I called today, the 27th and change a reservation for the 27th of September
     
  9. momtoleasawav

    momtoleasawav Mouseketeer

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    disregard my prior post as I see now it is totally irrelevant. no brain today
     
  10. bobbiwoz

    bobbiwoz I'm happy to dance with you!

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    Since we now book up to 7 nights from beginning of stay, I should think there would be no problems getting in on the 28th.

    Bobbi:goodvibes
     
  11. K9pal

    K9pal <font color=green>Just call me Miss Patient!

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    I'll call tomorrow (28th) and let you all know what the outcome is. Since we want BCV and it will be the start of F&W, I want to call as soon as I possibly can.
    Thanks for all the input!
     
  12. K9pal

    K9pal <font color=green>Just call me Miss Patient!

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    OK, just got off the phone with MS (couldn't believe I got right thru on a Sat at 9:00!), and the official answer is 3/1. The nice person I talked with didn't know, and had to ask a supervisor. She said it technically SHOULD be today (2/28), but their software won't allow anything past 9/28.
    Glad they're open on Sundays now!!
     
  13. Ella's Mom

    Ella's Mom Mouseketeer

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    I have to wait until tomorrow also, but we are calling for our 11 month window. We want to check in on 1/30/10. I wonder if tomorrow morning is going to be busy since people are going to be calling for several days worth of reservations. I hope not.
     
  14. Caskbill

    Caskbill <font color="blue">DVC-Operations<br>DVC-Planning< Moderator

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    It's suppose to be 2/28. Here's a copy of the chart as printed in the DVC Member Guidelines, August 1999 which I received with my last purchase, in 1999.

    The chart refers to Check-Out date, but of course everything has changed to Check-In date now.

    Over the years I've emailed DVC on three separate occassions requesting clarification, or if the rules had changed. In all cases I never received an answer from DVC.

    I find it interesting that in 17 years they haven't been able to fix it so their computers would actually match their published 'rules'.

    Anyway, just FYI.

    [​IMG]
     
  15. msabol01

    msabol01 DIS Veteran

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    That's because you aren't working on their system Bill.

    So what happens on leap years? Do you have to call on the 1st for 30th reservations?
     

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