If and when you decide to buy resale. Document every person you talked to and when and where they are from. My Resale Closed on October 19th and i thought i may be lucky and be able to get my Member ID over the phone. So i called MA on the 29th and was told they received the documents on the 19th. I figured sweet everything is going as planned. Mistake #1 on my end. I didn't take the persons name i talked to. So it comes to be November 4th still nothing in the mail. So i call MA again and was informed they don't have the closing documents or new deed, and that i should call Fidelity back. I call my contact at Fidelity and she contacts the Title company to send it again and have DVC expedite the process. I call on November 5th and spoke with a gentleman and he stated they received the documents and deed the day before and stated it will take another 2 weeks. I said that it was unacceptable and that i know they have other contracts they must complete but mine should have been done by now. He stated he would have it expedited through the process. Mistake #2 i didn't take his name. So i called today and was told i have 50 contracts in front of me. i told them "i was told that it would be expedited." they asked who i spoke with and i told them "i did not know i didn't think this would be a major issue." she took my phone number and will hopefully call me back. Btw i have her name down. So when buying resale DOCUMENT!