When and how do I become a Castaway Club member?

Discussion in 'Disney Cruise Line Forum' started by BeanoC, Jan 2, 2002.

  1. BeanoC

    BeanoC I almost don't feel the way I do.

    Joined:
    Sep 15, 2000
    Messages:
    3,875
    My family and I cruised on the October 13, 2001 - 7 Day Magic Cruise, and had the time of our lives. Now, we look forward to cruising with Disney again, as Castaway Club members. So my question is, just how long do we have to wait to hear from them? I know they have thousands of people to notify, but come on - we cruised almost a fourth of a year ago!!

    I have already booked our suite for our next cruise, but dang it, I want my CC discount! ;)

    So when will they notify me, huh??? :) :)



    'Beano'
     
  2. wovenwonder

    wovenwonder DIS Veteran

    Joined:
    Feb 12, 2001
    Messages:
    4,154
    Call DCL and tell them that you have not received your welcome packet. (Nicely) Insist on receiving your castaway club membership number over the phone. You can then call and have your cc# applied to your next ressie for the credit. I would not let it go too long - I certainly would not wait to receive the info in the mail - they are known to take a loooong time.
     
  3. mmouse37

    mmouse37 DCL Diva!!

    Joined:
    Jun 29, 2001
    Messages:
    27,533
    This is an ongoing problem with DCL. I don't think they have worked all the bugs out the program yet. Definitely call and insist (nicely of course) to get your number over the phone.

    Do a search on Castaway Club and see all the threads on this subjecjt!!!!

    MJ
     

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