Whats "Turndown" Service"

Discussion in 'Disney Resorts' started by earthelves, May 2, 2008.

  1. earthelves

    earthelves DIS Veteran

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    I Know It Comes Along With Club Level But What Exactly Is It??

    Thanks For Any Help
     
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  3. KatMark

    KatMark DIS Veteran

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    It is a service that is done where they turn down your comforter, fluff your pillows, leave chocolates on your pillow. It varies from place to place. Other resorts do it as well if it is requested. Sometimes some of the resorts just do it. We stay at the CSR ever year, and we had turndown service every day of our trip last year--and we never asked for it.
     
  4. Hopefully

    Hopefully DIS Veteran

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    Turndown Service is a second Housekeeping service offered in the evening.
    The come in and turn down the comforter, fluff your pillows, leave a chocolate or a snack, as well as empty the trash and provide fresh towels if necessary.
    The often close the drapes, lower the lights and leave soft music playing.
    If you have Turndown service you should leave a separate tip for this service.
     
  5. earthelves

    earthelves DIS Veteran

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    Thanks For The Answers.....Now Would I Be "Tipping" Twice:confused3 :confused3 As There Is The Daily Housekeeping Then The Turndown Service..

    Thanks
     
  6. TheRustyScupper

    TheRustyScupper You can observe a lot by watching.

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    1) Turn-down service is a nice touch after a long day at the parks.
    2) It is pleasant to come back to the room with
    . . . covers "turned down" and ready for bed access
    . . . a mint or a chocolate on the pillow
    . . . radio playing softly
    . . . fluffy rode laid out
    . . . lights on and in a low mode

    NOTE: We do not tip for housekeeping or turndown at WDW. At other hotels we do, but, at WDW, housekeepers start at over $8.25/hr and can make above $12.40 per hour, versus minimum wage at other hotels.
     
  7. ElizabethB

    ElizabethB <font color=teal>I have a raw meat fetish. Who kne

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    Yes, and $12.40 per hour is a fortune. Easy to live on that. We always tip for housekeeping and turndown.
     
  8. earthelves

    earthelves DIS Veteran

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    ThankU For Your Reply....I Guess It Would Be Kinda Pricey If I Was Tipping For Both,I Assumed That I Would Need To Tip For Both:confused3 :confused3 I Guess Its A Personal Choice..
     
  9. vicki_c

    vicki_c DIS Veteran

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    Tipping for both (and tipping each day vs. the end of your stay) is because the Mousekeeping staff can often change during your stay.

    Not getting into the whole discussion of tipping vs. not tipping.
     
  10. MickeyMouth

    MickeyMouth DIS Veteran

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    NOTE: We do not tip for housekeeping or turndown at WDW. At other hotels we do, but, at WDW, housekeepers start at over $8.25/hr and can make above $12.40 per hour, versus minimum wage at other hotels. [/QUOTE]

    :confused: are you serious?
     
  11. Mocharilla

    Mocharilla DIS Veteran

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    So, what resorts do/don't they do it at? Pop? I'm assuming they wouldn't, but, if I requested it, is there a chance?
     
  12. dishm12/08

    dishm12/08 Obsessing Over Our Disneymoon. One Day At A Time

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    :eek: So if I was mousekeeping, I don't deserve a tip although I've done a good job just because I might make more than some other housekeepers. Are you kidding me? Do you not tip the waitstaff at the TS because they might make more than the average waitstaff? :headache:
     
  13. praline3001

    praline3001 DIS Veteran

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    We had turn down service at the GF and everything mentioned was correct...they will also leave the room service breakfast card on the bed so you can fill it out for breakfast the next morning. The do a quick pick up of the room ...which is nice as I like coming home to a clean house :rotfl2:

    It is nice if your one to go back to the room for an afternoon nap. Its nice having a brand new made bed for the evening :rotfl2:

    If you leave for the parks and dont return to your room until after dinner you wouldn't really notice the difference.

    I do tip housekeeping but I never tipped for turn down service. I just figured the $5-$8 a day I left in the morning was good enough:confused3
     
  14. John's Mom

    John's Mom Jambo Wildbunch Gang

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    We tip housekeeping everyday. If we are in the room between housekeeping and turndown service, we leave another tip (usually $1 per bed).
     
  15. TheRustyScupper

    TheRustyScupper You can observe a lot by watching.

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    1) Not tipping housekeepers is not my idea - I am complying with rules.
    2) It is a written WDW policy.
    3) By the union contract, housekeepers are a NON-TIPPED position.
    4) They can be terminated for accepting cash gratuities.
    5) In fact, tips to non-tipped people are to be turned over to management.
    6) A few examples of other non-tipped union jobs at WDW
    . . . resort concierge
    . . . host/hostesses at eateries
    . . . resort front desk
    . . . park ride people
    . . . bus driver
    . . . laundry
    . . . hair makeup specialist
    . . . watercraft driver (pontoon or friendship)
    . . . bell services dispatcher
     
  16. Mocharilla

    Mocharilla DIS Veteran

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    Exactly why I don't plan on tipping.

    Typical tipped positions make minimum wage or, more typically, below minimum wage. Mousekeeping makes plenty of money. I'm not saying they don't deserve a tip. I'm just saying, they're not a tipped position.

    I personally hate the concept of tips, and think restaurants should just raise prices and raise their salaries, because tipping is so stupid. But, that's obviously not for me to decide, so I will continue tipping waitresses, bell hops, etc, and not tipping those who are in non tipped positions, like mousekeeping.

    Honestly, if we go on about tipping every person that does something for us, it's dumb. You don't tip the cashier at the grocery store for ringing up all your crap, or tip the roofer's you're already paying $15k to fix your roof (just had that at our house), etc.

    Flame away. I don't care. If it's a non tipped position, I am not going to tip. Soon enough, everyone will expect tips.
     
  17. Care

    Care Mouseketeer

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    I did not know this about tipping rules for WDW housekeepers. In that case, there must be a lot of folks breaking the union rules by accepting tips as I tipped every night of my stay last year, and the tip was removed by housekeeping by the time I returned every evening.
     
  18. Nancyg56

    Nancyg56 DIS Veteran

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    I like turndown service. We have requested it when we were not staying Club level and tipped every evening. For us it was nice to come "home" to a light, a turned down bed, fresh towels and my DGD's animals arranged around the room. My DD made envelopes for each evening for the CM's who prepared our room.

    I honestly do not care if it is a tipped position or not. I tip for service that I provide for my family at home.
     
  19. SanFranciscan

    SanFranciscan DIS Veteran

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    Tipping is based on everything but service. Even for the wait staff, whom customers must face, the biggest factor in the size of the tip is whether the customer knows the server or knows that he or she will never see that person again. The maid has the most thankless job and would starve if she relied upon tips for her livelihood no matter how good she was.
     

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