I have a keychain from DLR that just won't stay attached, no matter how we try to keep it on. DS's tshirt from a Disneyland trip a couple years ago had this fun glitter effect in some spots, and all of that came off with the first wash. I called in about it and the CM said it was a very common problem and sent us a new one, but the same thing happened again, so it didn't seem worth it. A friend gave me a travel mug that leaked anytime I tried to use it. The seal just wasn't very good, so it was useless. My friend took it back to DLR on a visit and was able to exchange it, and the new one doesn't leak, so it appears to have just been a problem with that specific mug and not the line in general. And I totally agree with the sizing on women's clothes! Good grief - I'm 4'10", 110lbs and small chested, and there's no way I should need a size L unless I'm buying from the children's department. But the M shirt I bought 2 trips ago is too tight and too SHORT! Seriously, how do you get a women's size M to be too short on a woman under 5 ft tall?!