Hi, I'm sorry if this has been covered before but I called about specials and a CM told me that pin codes are sometimes sent to people who call them and inquire about rates. She said it may be a way to sweeten the deal. I have never gotten a pin code but I have stayed onsite several times in the past 5 years. I always book through AAA and I wonder if this is the reason for no pin. Because I don't book through Disney. I get the maps and DVD and keep my info current. I also have the Disney Visa. I have called and I hoped it would allow them to send me one but no such luck. Sometimes I wonder if it's AOL since so many people don't use AOL anymore perhaps it's blocked I'm booked for next year and hoping for the Visa discount for mid May. Any of these reasons for no pin make sense or does Disney target an area of the country for marketing more than my area?