WDW -Disability Access Service (DAS) Post 1 updated 4/25/14 - stamps at attractions

Discussion in 'disABILITIES!' started by SueM in MN, Sep 28, 2013.

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  1. ttintagel

    ttintagel DIS Veteran

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    The stamps were problematic in several ways
    - the stamps were very general; for example guests with visual disabilities might get: Allow Guest to sit in front row
    - that 'instruction' only fit attractions that were theater type situations, but the guest might still need assistance for their visual disability at

    different attractions


    Certainly true. I was kind of hoping that while they were revamping the other parts of the system, they would work on these things, too, but since I haven't heard any rumors I'm not holding my breath.

    My worry is, that since so many CM's either don't understand visual disabilities or take them seriously as it is, they will be even less inclined to do so with no documentation at all.
     
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  3. SueM in MN

    SueM in MN combining the teacups with a roller coaster Moderator

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    I guess we'll see.
    It's possible the source may have been mistaken.
    I think though since there are actually very few attractions at WDW that are not considere Mainstream, it may not matter much.
    Those cards are attraction specific, and given out by the attraction CMs so there would be no way to know who is holding one and for which attractions.

    I have not heard anything about Disneyland - that may be different because there are so many more attractions that have handicapped entrances.
     
  4. 3mmm

    3mmm Mouseketeer

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    WOO HOO!!! As an IMMEDIATE family of 7, I am beyond thrilled about this! In the past we have split up with my husband taking the older children through the regular lines and Fastpass, and I would use the GAC with my daughter and the younger siblings. Now that all of the kids are older and we can hopefully stay together as a family, we were concerned about the 6 person limit. This is awesome!

    I understand the limit, but I always felt there should have been an exception for IMMEDIATE families.

    I will also add, that it never occurred to me, nor do I think we would have tried, to use the GAC for anything my daughter was not actually riding. I can see where this may have been a reasonable option for some families, but it really never once occurred to me.

    We think the new system will work fine for our family, but I respect other people's concern.
     
  5. staceyhzoo

    staceyhzoo Mouseketeer

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    Will Stroller as a wheelchair still be an option?

    My dd has Autism and her stroller is her safe place.

    Thanks!
     
  6. SueM in MN

    SueM in MN combining the teacups with a roller coaster Moderator

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    They have actually made exceptions for GACs in the situations I mentioned.
    They are exceptions, so people asking for the exception will need to explain why.
    Ive not personally heard of more than 8. And, there may be situation where you may still need to split up because of space/number of seats.
     
  7. KPeveler

    KPeveler Moderator Moderator

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    I have not heard anything about this at all, but my guess is in Disneyland that they will continue to have a regular "stand by" wheelchair line. That is because nearly every queue in DL is NOT wheelchair accessible. The simply do not have the man power to be writing passes at every ride in the park, and to write different ones than wheelchairs than the ones for DAS people, and what about both? Can I get a bunch of different times as a wheelchair user, but also get a DAS return time?

    Honestly, I had not heard anything about non-wheelchair accessible attractions doing anything different. But it will be bedlam if those Return Times are not linked to a specific person - how will that be any different than the GAC was, with people passing things around. So basically I will go and get a Return Card from all the different attractions that are not mainstreamed and then give them out to friends as I wish, or maybe sell them to able bodied people if that makes them wait less...

    Of course I will not actually do that, but I can see it happening.

    Given that there are about 5 attractions that are actually mainstreamed in DL, I do not see this system working here. I will ask around and see what I can find out.
     
  8. KPeveler

    KPeveler Moderator Moderator

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    Yes, it will. They will still be giving out a tag for the stroller like they always did.
     
  9. staceyhzoo

    staceyhzoo Mouseketeer

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    Thank you!! I was hopeful!
     
  10. GoinPlaces63

    GoinPlaces63 Mouseketeer

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    I'm completely unfamiliar with all of this. However my husband has expressive aphasia and has limited use of his right arm AND cannot stand for long periods. My Dad has mobility issues. We are all going to WDW on the 14th... What can we expect?
     
  11. cmwade77

    cmwade77 DIS Veteran

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    I would imagine that the photograph would only need to be taken once and only retaken if there is a change in appearance. They would then have it on file for reprints.
     
  12. Schmeck

    Schmeck <font color=blue>Funny thing is now my 17 year old

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    Disney's standard response for mobility/standing issues is to use a wheelchair or ECV. I don't see how that has changed at all?
     
  13. Kay1

    Kay1 <font color=red>Check out Ricki's hidden Mickey!<b

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    You're probably right. It would make sense.

    :)
     
  14. Luv2Camp

    Luv2Camp DIS Veteran

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    I'd like to clarify this as well. I'll be in a wheelchair and wasn't planning on getting a GAC since my disability is visible. I will not need a DAS for the same reason. Correct?

    Thank you!
     
  15. lanejudy

    lanejudy Moderator Moderator

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    My DD has expressive aphasia. I'm not certain how the expressive aphasia impacts ability to access rides, unless he's riding something solo and would not be able to communicate adequately. But I don't know what accommodations could be made for that other than he ride with someone who can speak for him if needed.

    Regarding the arm -- again it isn't likely to impact his ability to access rides/attractions, and would simply be a safety concern if he can't brace himself properly. You might want to check-out the FAQ sticky for that concern; if he can't properly brace himself it would be dangerous to ride. But I'm honestly not thinking that would impact your visit. If he had full use of his legs, torso and the other arm, I would think he can compensate bracing himself.

    For your husband and standing -- WDW's recommendation will be to rent a wheelchair or ECV. Maybe a "rollator" will help (a walker with a seat)? He can sit when needed and push when walking. The same will be recommended for your dad's mobility issues.

    My understanding is the new DAS will not be issued for those with simply mobility-related issues.

    Enjoy your vacation!
     
  16. lanejudy

    lanejudy Moderator Moderator

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    That's been my understanding of the new process as well.

    Enjoy your vacation!
     
  17. SueM in MN

    SueM in MN combining the teacups with a roller coaster Moderator

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    That is one issue either opening the thread up before I was finished with post one. And, also why I made 2 different threads. The information I posted was about WDW only.

    There are some things that have to be handled differently in Florida than California simply because of what is accessible?
    My response to the question left out some things and had information that should have been labeled as RUMOR, PROBABLY TRUE.

    The attractions that are not Mainstreamed have to have a way to let guests with DAS return times come in. If everyone is just waiting in the alternate exit, people with DAS who have return times won't be able to get in when their time comes.
    It's pretty well confirmed is that some attractions that do NOT have Mainstream lines will have return passes handed out at attractions for guests who do not have a DAS and have a visible need.

    At WDW, it will PROBABLY be all attractions that are not mainstream because there are few of them. Many that people think are not Mainstream actually are.

    RUMOR, PROBABLY TRUE:
    WDW guests with DAS will be able to get a return pass ticket at those attractions that will not 'count' as an active DAS Return Time. It's not their fault that the line is not accessible to them.
    RUMOR, PROBABLY TRUE:
    WDW guests without DAS will probably get a return time pass at specific attractions send still be able to get return time passes at other attractions that are handing them out. Since there are few attractions at WDW that do not have Mainstream lines, this won't occur that much.

    Doing that will keep the access point clear so people can actually get in at close to their return time.

    My educated guess (just a guess) is that those return time passes will have an expiration time.

    DL is a completely different story, but they will also need to figure out a way to get DAS holders in close to their return time, which will probably include some variation of return time tickets for guests without DAS at non-accessible lines. It would be best to keep DL out of this thread because DL has a lot less ways to deal with it than WDW does at this point.
    that is correct.
    Guests whose only needs are mobility related will not get a DAS card because their disability is apparent to CMs.

    This was actually how GAC operated at first in both parks. I know from talking to Guest Relations CMs at WDW, that people with only mobility needs who came to a Guest Relations and requested a GAC were usually given a stamp that said basically, "may use wheelchair entrances."
    That stamp was meant for guests with INVISIBLE needs to use that line. I know that after lines were mainstreamed, people often expected to come into the exit of attractions at WDW because that was how they did it before.
     
  18. Luv2Camp

    Luv2Camp DIS Veteran

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    Thank you for the responses! :)
     
  19. Nixie

    Nixie DIS Veteran

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    What about people who have "invisible" mobility related needs? My daughter has cerebral palsy, but is mobile. Her coordination and balance are affected. She does not do well on those moving sidewalks. Last trip we literally had to hold her up on those, but this time the adults are outnumbered by the kiddos, so I am not sure we will have enough hands available. My nightmares consist of trying to keep her from falling and get 3 other kids on rides like HM and Peter Pan. What do we do for her?? We don't need a DAS return time because waiting in line isn't the issue. We just need those conveyor belt rides slowed or stopped (I know Peter Pan can't be right now).
     
  20. Traveliz

    Traveliz DIS Veteran

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    I am not sure if you need the card but I do know that this is all really going to be ok. My daughter is training CMs on the entire process and is going to liason between guests and attractions the first week. I know she said that the guest should start at Guest Services where the first question will be what is it that you need to make the attractions/shows/ etc doable (not exact wording) and then they will go from there.

    Liz
     
  21. SueM in MN

    SueM in MN combining the teacups with a roller coaster Moderator

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    Thank you for that , Traveliz.
    I think in the end, it will actually work out well for most people.
    Yes, there will be a learning curve (for guests and CMs) , but in the end it should be more consistent so guests have a better idea of what will happen when they approach an attraction.

    I agree it would be best to discuss with Guest Relations.
    It sounds like these things might fit under what they are calling "attraction based procedures and accommodations".
     
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