WDW -Disability Access Service (DAS) Post 1 updated 4/25/14 - stamps at attractions

Discussion in 'disABILITIES!' started by SueM in MN, Sep 28, 2013.

Thread Status:
Not open for further replies.
  1. Kay1

    Kay1 <font color=red>Check out Ricki's hidden Mickey!<b

    Joined:
    Aug 30, 1999
    Messages:
    3,863
    Sorry. I wasn't trying to copy you and suppose we were posting at the same time, but it's true that some things one doesn't grow out of. If they only made this decision yesterday, maybe there's extra confusion on the part of the CM.
     
  2. Avatar

    Google AdSense Guest Advertisement


    to hide this advert.
  3. NYDisneyKid

    NYDisneyKid Expedition Everest Record Holder

    Joined:
    Feb 19, 2007
    Messages:
    3,123
    Disney says 10 and up is considered adult
     
  4. Rowanonfire

    Rowanonfire Mouseketeer

    Joined:
    May 28, 2013
    Messages:
    172
    I feel the OP had a valid reason for the card under the "invisible disabilty" label though given what has been said? Still a case of Disney not handling it very well. I would go back and ask to speak to a manager...
     
  5. SueM in MN

    SueM in MN combining the teacups with a roller coaster Moderator

    Joined:
    Aug 23, 1999
    Messages:
    30,216
    They would not make a decision yesterday to only give cards for autism.

    To give out cards based on only one diagnosis would not be legal. So, I'm sure something was lost on the communication.

    But to get back to what was posted, most of what was mentioned is diagnosis, not needs related to disability.

    I am going to move this thread to the WDW DAS thread so we can keep all experience in one place and not have 25 threads for each person reporting their experience.
     
  6. Disneylvr

    Disneylvr Always Disney Dreaming!

    Joined:
    Aug 20, 1999
    Messages:
    2,953
    My daughter has autism but we also use a stroller/pushchair to keep her safe in the crowded parks. I hope we will still be allowed to use a DAS?
     
  7. clanmcculloch

    clanmcculloch DIS Veteran

    Joined:
    Feb 20, 2009
    Messages:
    5,576
    Yes, the stroller as a wheelchair tag is still available. It is separate from the DAS.
     
  8. Disneylvr

    Disneylvr Always Disney Dreaming!

    Joined:
    Aug 20, 1999
    Messages:
    2,953
    I guess what concerns me is that on our next trip we will be using a wheelchair/pushchair since she has outgrown the stroller and the GS CM might see that and think that is enough accommodation for her? We keep her in it 1) gives her a buffer zone and her own defined spaced 2) she elopes
     
  9. 2tinkerbell

    2tinkerbell Mouseketeer

    Joined:
    Oct 9, 2013
    Messages:
    488
    First time replying, though I have been an unregistered lurker for years.

    Let me say a little about our experiences:

    My neurologically compromised DD and I first started going to DL when she was 8 years old. We were trying really hard to make our own adjustments, etc. We happened to run into a woman with a DD who had a seizure disorder while swimming at our hotel (trying to calm down and take a rest). This woman shared her story of their first trip and they ended up bagging the vacation and going home. It then she told us about a GAC and what a difference it was making this time around.

    My sister and I discussed what kind of accommodations would work best for my DD. We went to City Hall (prior to CA) and received a GAC. We asked questions about the best way to use it and when to use it. It really bothered me at first and yes, we got some stares, but, I just figured it was the other person's problem and not ours. I made sure that my DD was respectful and courteous to the CM's. This was prior to the stamps so she needed to explain what accommodations she needed (alternative line, sitting up front, stopping the moving platform at loading, etc. according to the attraction).
    It worked perfect for us, and there were times that we didn't even need to use it.

    Over the years, both at WDW and DL, we have received a GAC. The last time we were at DL was the first time with the stamp. They just gave us an "arrow" stamp. That is appreciated, but, it doesn't meet all of my DD's needs. We still ended up explaining her needs according to which attraction. We have had very positive experiences, even a kind CM who explained to my DD that if she sat in the chair cross legged at ITTBAB she would enjoy it more. Visual distraction is a big thing for my DD and she learned to ask for the front or top row at Soarin' so she wasn't seeing the dangling feet.

    At certain times, especially with new attractions, my DD has approached the CM and was given a time to come back. We absolutely love that! However, we were able to utilize the GAC on other attractions while waiting for our time.

    The GAC hasn't been FOTL, but, it has been like a unlimited FP. At some attractions, we were moved ahead of some Guests who were waiting to board the wheelchair accessible ride vehicles. I had a nice CM explain to my DD one time that they could only accommodate so many Guests needing assistance on the ride at a time. This helped her understand the "why" to the waiting and greatly helped her.

    Yes, this is a change, yes, it will be different, but, as I tell my DD, "Different is just that. Different isn't good or bad, it is just different." We will learn to utilize the DAS, just as we learned to utilize the GAC. Yes, we will make mistakes and yes, it might not work perfectly the first or second time, or even the tenth time, but, we will learn from our mistakes. We will also learn to make the adjustments that will make my DD have a positive experience. When I say "we" I mean my DD and I. I don't expect Disney to understand my DD and to make accommodations for her. They are already making the accommodation by the DAS. Disney doesn't determine our happiness, we do. We plan on using the DAS and FP when we are at Disneyland this January and having a GREAT time!

    2tinkerbell
     
  10. lanejudy

    lanejudy Moderator Moderator

    Joined:
    Oct 27, 2011
    Messages:
    6,257
    You will have to explain how her needs mean she can't wait in a typical line. So far what you indicated above might be construed as accommodated simply by the stroller/wheelchair. Explain the stroller/wheelchair only accomplishes X but another concern is Y. Again, in requesting the DAS keep the conversation to her needs with regards to inability to wait in lines; not the diagnosis and not what the wheelchair does.

    Enjoy your vacation!
     
  11. Disneylvr

    Disneylvr Always Disney Dreaming!

    Joined:
    Aug 20, 1999
    Messages:
    2,953
    Thanks! She has sensory related problems waiting in long, noisy, crowded lines, will try to touch people....
     
  12. lanejudy

    lanejudy Moderator Moderator

    Joined:
    Oct 27, 2011
    Messages:
    6,257
    Specify that exactly!
     
  13. Aladora

    Aladora DIS Veteran

    Joined:
    Aug 22, 2011
    Messages:
    1,513
    :worship:
     
  14. gwynne

    gwynne Be always blooming

    Joined:
    Jan 1, 2012
    Messages:
    4,023
    Thank you for this thoughtfully written post. :goodvibes
    You've given me much to positively ponder, and I am very appreciative!:flower3:
     
  15. Badamon

    Badamon Mouseketeer

    Joined:
    Jan 5, 2012
    Messages:
    200
  16. design_mom

    design_mom <font color=royalblue>I am probably more like my d

    Joined:
    Feb 1, 2007
    Messages:
    2,999
    It is interesting that the card in the photo is good from today till October 22. That's substantially longer than previous information has indicated they'd offer them for, isn't it? I first heard "one day only", then multi-day with proof of length of stay... but I thought even that was predicted to have limits.
     
  17. dreamsofdisney

    dreamsofdisney Still has a little Mickey Dust sprinkled on her de

    Joined:
    Apr 19, 2006
    Messages:
    544
    I'll be able to provide some feedback soon. We arrive at WDW tomorrow. DD4 is a former 1 lb 2 oz preemie with mild cerebral palsy and Autism, as well as a host of other "minor" disorders. We've taken her once in the past and she had a GAC and a stroller as wheelchair tag. (DS20 had his own GAC because he also has Autism.) Our first park day will be the 11th. I plan on explaining how her mobility (balance & coordination issues, muscle fatigue, spasticity, etc.) affect her ability to stand in lines, facilitating the need for a stroller as a wheelchair tag. BUT I will also tell them how her Autism affects her: sensory issues, behavior issues, etc.

    She also has disorder that causes her to have difficulty regulating her body temperature. In addition to that, she is 99% tube-fed and is unable to take liquids by mouth to stay hydrated, so she needs frequent tube feeds for hydration in the heat. She is verbal, but doesn't have conversational speech and doesn't mand for (request) needs, so she has to be closely monitored for signs of overheating or dehydration. While I've gotten used to tube feedings in public places, she's not on a continuous feed, and I'd prefer not to try and juggle everything and hook her up while waiting in a 45-60 minute line! Imagine the stares and comments! (Not that I care, but some families might.)
    :eek:
    I'm still nervous that even if we do get the DAS, the CMs will see the stroller as wheelchair tag and be on the defensive and turn us away from the return time/DAS option. I'll try to post from WDW to let you know how it goes.

    I'll also check about the photo from the guest services outside of the park - someone asked about that, but I forgot to quote them!

    :grouphug: Hugs for everyone stressing about the unknown as much as I am! As someone else posted, GAC has never been a FOTL pass for us, but it did make planning our trip a lot easier and more worry free. I know DD will have difficulty with stamina and waiting for the return time to arrive. Using the time in between to "go to shops, grab a bite to eat..." doesn't work so well for kiddos who want everything scheduled and don't do well with unknowns. I can't make a visual schedule when we don't know the wait times or FP return times until that moment. For us, it will mean fewer rides/attractions and probably a few more meltdowns....but we're still :woohoo::woohoo::woohoo: happy to be going at all!

    :wizard:
     
  18. Aladora

    Aladora DIS Veteran

    Joined:
    Aug 22, 2011
    Messages:
    1,513
    The maximum that I have heard is 14 days, which the pictured DAS is for. Oct 9 - 22 is exactly 14 days so I would guess that the person who needed the DAS is an AP holder.
     
  19. Poohsmommi

    Poohsmommi Mouseketeer

    Joined:
    Aug 3, 2003
    Messages:
    461
    They will, but it doesn't matter. They will not get instant fastpass access like they would have with the GAC - autistic or not. The DAS makes them wait just like everyone else, so where is the benefit to lie? There really isn't one, especially if you can only get 1 or 2 return times at time.
     
  20. Vidia2

    Vidia2 DIS Veteran

    Joined:
    Dec 22, 2010
    Messages:
    664
  21. NYDisneyKid

    NYDisneyKid Expedition Everest Record Holder

    Joined:
    Feb 19, 2007
    Messages:
    3,123
    Probably an AP holder. The old system for AP's were good for 2 months at a time.
     
Thread Status:
Not open for further replies.

Share This Page