WDW did a very nice and classy thing today for me.

[animalkingdom15]

So I was suppose to be staying at Poly my whole trip in the Hawaii building Club Level. Well this morning he construction people started working at 7 am this morning right outside my room instead of the 9 am like I was told. Also I found out last night that the fridge wasn't working in my room as well. Due to an allergy/sinus issue today I was using today as a rest day so I was going to spend most of the time resting, taking allergy meds, etc so I could go back to the parks tomorrow 5/30. So I went to the club level crew at around 230 today and talked to them about both issues. They were very apologetic about it and when I asked to be moved (as in room) they said no problem which resort and when I told them Grand Floridian thinking they would come back with a new room at Poly, they called over to GF right away and got me into a main building deluxe view club level room for the rest of my stay. Disney is actually covering half of the difference in rate price, also so it's only costing me $500 more (after taking off the deposit's I paid) to move. I know sometimes WDW gets a bad rap and I'm sure in some cases it's warranted, but this was a very nice and classy thing to do on their part.

 

[Jenny Sanders]

Awesome! The Poly gave me a theme park view on both stays after booking standard room with no charge! They are the best!

 

[ArwenMarie]

Nice!

 

[animalkingdom15]

Awesome! The Poly gave me a theme park view on both stays after booking standard room with no charge! They are the best!

Yes they are and good for you. I would have been happy paying the whole extra $1000 (that's what a vacation budget is for), and then the guy asks me what do you feel is fair cost difference wise and I said I would leave that to his expertise and he came back with spiting it 50/50. I couldn't say yes fast enough.

 

[housetomouse]

That's so nice!