VS015 - 4 Hour Delay

Discussion in 'UK Trip Planning Forum' started by zippy99, Sep 5, 2009.

  1. zippy99

    zippy99 DIS Veteran

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    Hi - how can you wake up with so much excitement - then feel so depressed.

    I know, when you receive a text saying the flight is delayed until 17.00 - arriving 21.00 local time due to technical fault with plane.

    I suppose at least we only live an hour from Gatwick and can relax at home - I feel sorry for those who are staying at the airport and are perhaps going to be stuck there all day.

    Hope this does not affect to many others.

    Still - in less than 24 hours we will be in WDW :banana::banana:
     
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  3. jayduk

    jayduk Mouseketeer

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    I've seen longer delays, but still i know how annoying delays are.

    Get out some disney dvd's and let the time roll by!! Have a great trip :)
     
  4. Mrs Dazzle

    Mrs Dazzle <font color=009900>Florida-mad (well, mad full sto

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    Sorry to hear about your delay, if you're anything like me you just want to get moving off on your hols!

    Like you say, at least you live only an hour away so you're in the comfort of your own home. We always stay overnight (life as far down south as you can get!) and it's not fun rattling around the airport for a delay.

    Have a great trip:wizard:
     
  5. Obi Wan Kenobi

    Obi Wan Kenobi DIS Veteran

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    Better a four hour delay and get the plane in top working order than try to fly with a broken part however. :goodvibes
     
  6. zippy99

    zippy99 DIS Veteran

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    Sigh.....

    I am bored at home now - want to be on my plane!!
     
  7. nannyj

    nannyj nannyj

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    We had more than a 4 hour delay last year and, not having a mobile with us, still got up early to get to the airport. There was a message regarding this on my computer on my return!!! The waiting around was not very nice and we were so tired when we arrived. We had been awake for over 30 hours! Still, as mentioned previously, I would rather the wait than have anything wrong with the plane.
     
  8. Obi Wan Kenobi

    Obi Wan Kenobi DIS Veteran

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    Also, the "spare" 747 had to position out in Orlando yesterday to replace the VS50 after the VS49 was cancelled, so the best option is to repair than replace
     
  9. hunty

    hunty Mouseketeer

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    Looks like VS15 is now delayed until tomorrow at 9am, assume they let you go home again, never seen a virgin flight this delayed.

    Will this have a knock on effect all week, I fly Next Saturday?:scared1::mad:
     
  10. Becx N Gav

    Becx N Gav DIS Veteran

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    Obi Wan - do you know generally how quickly they can make up the time?
    We were delayed coming home by about 7 hours but apparently they had made it up from a 24 hour delay a few days previously.
     
  11. Obi Wan Kenobi

    Obi Wan Kenobi DIS Veteran

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    They will try to make up te time, but if other factors are stopping this (headwinds, late passengers etc etc) they will try and find a replacement aircraft to bring the schedule back on track.
     
  12. Elise79

    Elise79 Moderator Moderator

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    Just checked VA website and the VS15 for today is showing a 14.50 departure time so it looks like they might be bringing in a plane from somewhere to help out as there are 3 LGW- MCO flights today now.
     
  13. Obi Wan Kenobi

    Obi Wan Kenobi DIS Veteran

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    Yes, VS115 took off at 09:15

    VS15 is delayed to 14:50

    Vs 27 has a departure time of 11:39
     
  14. gemmybear83

    gemmybear83 <font color=royalblue>I would blame it all on Bob<

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    :scared1:
     
  15. zippy99

    zippy99 DIS Veteran

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    Am now back after our delay!

    At the airport we got initally £40 of food vouchers (£10 each)

    When the flight was delayed again until 9am the next day, we were given £80 to buy an evening meal and put up in the Hilton overnight with breakfast the next morning.

    When we did board we got a standard 'Sorry' letter that means we can claim 12500 air miles for the delay as a gesture of goodwill (7500 for the children).

    Virgin were exceptionally helpful at the airport - despite the stress!

    I just need to check on the flight delay compensation which we may be entitled to (we had the Virgin Holiday insurance) not sure if anyone can offer advice on this..
     
  16. wayneg

    wayneg Moderator Moderator

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    http://www.virginholidays.co.uk/extras/postbooking/vitalinfo/insurance.shtml

    Looks like you are entitled to £50pp(£25 for each 8 hours) with no excess.

    Section I Delayed or missed departure
    Delayed departure/arrival up to £100 per insured person (£25, 8 hours) Nil Nil
     
  17. gemmybear83

    gemmybear83 <font color=royalblue>I would blame it all on Bob<

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    I thought this was another aqful delay until I read the dates in the post :lmao: Hope you had a fab holiday and didnt let you spoil your trip :goodvibes
     
  18. Cyrano

    Cyrano Moderator Moderator

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    Sounds like Virgin did good by you :)

    Hopefully this did not spoil the rest of your holiday.
     
  19. DCLMan

    DCLMan DIS Veteran

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    Virgin were only doing what they have to do under EU Law.
     
  20. Obi Wan Kenobi

    Obi Wan Kenobi DIS Veteran

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    Which is a lot more than many airlines actually do. Have you tried to get compo out of Ryanair?
     
  21. DCLMan

    DCLMan DIS Veteran

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    If you do have problems I suggest this website. http://www.auc.org.uk/

    This legislation is officially called “EU Regulation 261/2004”. Remember this name, you may well need it.


    I've never flown with Ryanair.
     

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