I placed an order w/ Yankee Candle when their June sale was announced here on the budget board for 6 candles. There were quite a few items marked as "sold out," but I was happy to find several that said "in stock" that I liked. I planned to use them as gifts for the office staff and some other folks at my child's school. I even paid extra for 5-7 day shipping. Well, I'd been hoping that the package would have arrived at the 5-day mark, but it hadn't so I went to the package tracking provided online just to check. That's when I discovered that 3 of the 6 items were "cancelled." I called customer service, and the CSR, without even having to check my order number, said that means the items were out of stock when the order was filled. I asked whether there was any type of notification sent out letting me know that half my order would be missing, and right away she launched into the "it states in our terms and conditions blah blah blah." Confirming her statement, here is what I found on the website... "...the price and availability of any products contained or referenced on this Web Site is subject to change at any time and without notice." Now, I know that most companies have this type of language in their t&c, and I'm not saying they did anything illegal, but I honestly have never dealt with a company that did this! Every online order I have ever placed has either been fulfilled or, if there was a change, they notified me (this only happened once or twice). To top it all off, although day 7 is Monday, the half I am still getting was just shipped out today, which I pretty much assume means that it won't be here by Monday. So, now I have to run around at the last minute and find something to give these folks (and I guarantee it won't be from the YC store!!). Thanks for letting me vent!!