We stayed here this last weekend and really enjoyed ourselves. We timed it and it did not take more than 12 minutes to get to any of the parks (we did not do AK this trip though). We stayed in Tower 16 on the first floor. The room was clean and new...almost as though no one had stayed there! Security was very present so we always felt safe, even though we were on the first floor. Now, I would definitely NOT recommend the first floor as the people above us were loud!! Other than their chairs scraping the tile floor at breakfast, though, we did not hear anything from anyone. It was quite and pretty empty. We did get out and use the pool. There are free towels and a huge hot tub. Also a splash pad and zero entry pool for kids. There is no bar or food onsite and this created a bit of a problem. The CVS next door is well stocked and it looks like they are about to open a Publix across the street, but it was no where near ready (or had just closed) as of Oct 2012. We had to drive several miles to find a grocery store. Check in was relatively easy and there was no pressure to buy anything. We did have to pay a $20 cleaning fee and a $25 resort fee which includes free wifi and a FREE shuttle to some of the parks. The shuttle had rather limited times and the wifi was slow. We were offered some opportunities for "free gifts" but we avoided these events and did not answer the phone when it rang so we never received a pitch. This was an RCI trade for us and it was a good experience. I would recommend it. Let me know if you have any questions!!