Us number to contact paris?

Discussion in 'Disneyland Paris Trip Planning & Community Board' started by bearette, Feb 3, 2013.

  1. bearette

    bearette Mouseketeer

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    They weren't kidding when they said planning a Disney Paris trip from the US was hard! They gave me a Florida number to call but it just hangs up after telling me the opening hours. Because the recording has an English accent I assume it is actually connecting me to the UK and I need to call during London time during those hours? Does anyone know if the Florida number actually rings to the UK or if I am just having trouble calling the Disney numbers on a Sunday ( even though they are supposed to be open).
     
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  3. NewbieMouse

    NewbieMouse DIS Veteran

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    They're closed now, I believe. I tried to email them about something once, and they sent me this:

    Thank you for contacting Disneyland Paris

    We kindly inform you that currently we are unable to reply to this query via email, however, we can be contacted directly via telephone on

    from Danemark: 7012 0212
    from Sweden: 0771 346494
    from Norway: 810 62030
    from Finland: 0033 (0)1 60306070
    from Ireland: 16058383

    from all other countries: 0033 (0)1 60306053

    Our Counselors will be delighted to answer any query you have regarding Disneyland Paris holidays and are available from Monday to Friday from 9am to 8.00pm, on Saturdays from 9am to 7pm and on Sundays from 10am to 6.30pm.
     
  4. bearette

    bearette Mouseketeer

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    What is the email? Maybe I could try that.
     
  5. Jonjo

    Jonjo Mouseketeer

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    Email: dlp.guest.communication@disney.com

    I would call them direct on the French number during Paris opening hours. +33 (0) 1 60 30 60 53. The CMs in Florida are a bit clueless when it comes to DLP if your enquiry is complicated.
     
  6. bearette

    bearette Mouseketeer

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    Thanks! I will try the email. I am trying to avoid an expensive phone call to Paris.
     
  7. Michael623

    Michael623 WDW 40 trips, DL 10 trips, DLP 2 trips, Currently

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    Are you trying to book a package because the website is pretty straightforward. I've been twice and had no problem booking on-line either time.
     
  8. bearette

    bearette Mouseketeer

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    I was trying to book the package out ticket and it will let me remove the ticket option.
     
  9. bearette

    bearette Mouseketeer

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    Dang phone. Without tickets, but I can't remove the ticket option on line.
     
  10. Jonjo

    Jonjo Mouseketeer

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    All the packages sold online via the Disneyland Paris website include park tickets. If you want to book a Disney Hotel on a room only basis you could try Expedia. They sell rooms direct without park tickets.
     
  11. bearette

    bearette Mouseketeer

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    I tried Expedia but it says I exceed max infants since I have twins who are one. I am going to try a travel agency since on line isn't working for me.
     
  12. ExpatDisneyLover

    ExpatDisneyLover DIS Veteran

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    Something I have done before is use skype to make expensive International calls - you can put money on your skype account and call the phone number that way - it is MUCH more affordable. When I was living in Turkey I did this to call WDW a 45 minute phone call (yes I was on hold that long) cost about 2 euro.
     

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