This will be our first time staying on site at Universal. We are a family of 5 with kids ages 15, 13 and 9. I just booked a deluxe queen at the HRH for our stay 10/31/-11/5 with the 40% off pin code. I've been reading a bunch of reviews on here and it seems like alot of people were very disappointed with their HRH room/stay. Should I consider switching to RPH? Please help. I have no idea what I'm doing lol.